Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. 10-Cycle High Efficiency Front-Loading Washer
Average customer rating
4.2
(454 Reviews)
Rating breakdown 454 reviews
5 Stars
291
4 Stars
77
3 Stars
26
2 Stars
20
1 Star
40
82%of customers recommend this product.
(
355 out of
431)
Customer Reviews for GE - 4.5 Cu. Ft. 10-Cycle High Efficiency Front-Loading Washer
Customer Rating
2
4 years, 2 service calls and I have to replace
on December 30, 2020
Posted by: Virgo22
from Stoney creek, ontario
I absolutely loved this machine until about a year ago. It started making sounds and the belt had to be replaced five months ago. The technician noted the cement (?) part at the top of the drum is cracked. How the heck does that happened??? Five moths later my machine is loud again and the bearing is seizing. A few more hundred???? I think not. Disappointed in this GE product. Seems to hit a certain point and falls apart. I did have the ge tech come out prior to the one year warranty expiring but can’t remember what for.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 19, 2021
Hello Virgo22, thanks for reaching out to us. We are very sorry your unit required multiple repairs. This is not the experience we want or expect for our customers. We will be passing this information on to our product team so that they can evaluate this for future consideration. Your feedback is greatly appreciated and will help us make improvements to our appliances. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features & Amazing Cleaning!
on January 24, 2021
Posted by: Breeze59
from Poplar Grove
Great washer and features love having the steam feature and tub cleaning cycle to keep the washer running great and clothes clean and whites stay white.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, February 15, 2021
Hi Breeze59, we're so glad to see you're enjoying all your microwave's features. We're glad to have you in the GE Appliances family!
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful features!
on March 17, 2021
Posted by: Swimkj
from Ky
I love the steam and second rinse features. The washer also never gets out of balance which i like.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
extremely loud
on April 11, 2021
Posted by: Wags123
from WI
Sounds like a helicopter on the spin cycle and vibrates the whole house. Put rubber pads under the feet and a pad under the washer and releveled the washer multiple times. Got a new motor and springs. Still have to straighten all the pictures on the wall and turn the TV up 15 levels when washer is on.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 12, 2021
Hi, Thanks for your feedback. We're sorry for any inconvenience with the sound level of your washer. Here is a link that describes normal sounds you can expect to hear: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061
We'd also like to provide you with some information that may help with the vibration issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17446. We hope you find this helpful. Best wishes! - Sharon@GEA
We'd also like to provide you with some information that may help with the vibration issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17446. We hope you find this helpful. Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
3 1/2 years and the tub is broken.
on May 17, 2021
Posted by: ChrisTampa
from Lutz, FL
This machine has been great for 3.5 years, but now the drum is broken. The repair estimate is almost as much as a new machine. 3-4 years on a new machine, seems like way too early to have a major problem. Apparently, the GE warranty is only good for one year. We have a matching dryer and now a new washer won't match. Can not recommend.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, May 21, 2021
Hi - This is not the consumer experience we would expect to hear about and apologize for the issues you have experienced with your GE washer. We have sent you an email requesting additional information in order to review your situation. Please respond at your earliest convenience. All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Machine...Even Better Price
on July 12, 2021
Posted by: HB Martz
from Cumberland, Maryland
Another GE quality product added to my collection of home appliances....couldn't be happier.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
After 4 years we remain extremely happy!
on September 7, 2021
Posted by: Chip57
from Tampa, FL
We find that this uses less water, does a great job cleaning our clothes and the sanitize cycle is great to keep the machine from smelling poorly. Definitely recommended.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
4 years
on November 23, 2021
Posted by: Appeals
from Roseville California
I have been buying the same machine for the last eight years. this machine will only last for 4 years. I have already gone thru 2 machines in eight years.
No, I would not recommend this to a friend.
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 2, 2021
We appreciate you reaching out and are sorry to hear that you have not been pleased with its quality. We know the frustration that comes from an appliance not operating in the way we want and apologize for any frustration this has caused. We truly value your feedback and have passed it along to our washer design and development team for future improvement and consideration. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA
Written by a customer while visiting geappliances.com