Customer reviews from geappliances.com
Caf - 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.3
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
59
4 Stars
26
3 Stars
4
2 Stars
12
1 Star
43
62%of customers recommend this product.
(
80 out of
129)
Customer Reviews for Caf - 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
1
Electronic panel breaks
on September 2, 2016
Posted by: Home designer
from New York
I have bought two of these and both times the electronic panel broke within a couple of years. The part is extremely expensive to replace. When it works, it's a nice microwave, but the repair issues make it a disaster.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
1
Second time to the shop in eight months
on October 19, 2017
Posted by: Rasputin59
from Atascadero, CA, United States
I bought the GE Cafe appliance CEB1599SJISS eight months ago. It is going back to the shop for the second time for the same thing. It is nice when it works. I would not buy this model again. It looks like I will need to get the extended warrant.
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy JILLatGEA, GE Appliances, October 20, 2017
Hello. Thank you for taking the time to write your review on your microwave. We’re sorry service is needed for your new appliance. This is not something we would expect to hear. After this issue is resolved, we do not anticipate that you will experience any additional issues. If further assistance is needed, we hope you will reach out to us on our “Contact Us” page:
http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and will share your comments with our quality control team.
http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and will share your comments with our quality control team.
Written by a customer while visiting geappliances.com
Customer Rating
1
NOT WORKING after 17 months
on August 13, 2020
Posted by: Marlene DH
from Grass Valley, CA
"Was" fine. Installed in late Feb 2019; in August 2020 no heating, no turntable turning. SO frustrating that this is out of warranty. TOO expensive to work for 17 months
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Dead After only 3 Years
on October 3, 2021
Posted by: Kelolo
from Houston, Tx
This microwave has been terrible. It only lasted 3 years and at this price point I expected better quality. The keep pad partially worked after 2 years, the turn table would turn when not on and now it has completely stopped working. Never again!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, October 4, 2021
Hi there,
We're so sorry to hear that your microwave has stopped working after only three years and can understand your disappointment. This model does have a 5 year warranty on the magnetron tube. Please take a look at the warranty information on page 22 of the owner's manual.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40760-2.pdf.
We hope this is helpful. Mike@GEA
We're so sorry to hear that your microwave has stopped working after only three years and can understand your disappointment. This model does have a 5 year warranty on the magnetron tube. Please take a look at the warranty information on page 22 of the owner's manual.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40760-2.pdf.
We hope this is helpful. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Door "hook" broke after a month.
on April 20, 2018
Posted by: LavenderFemChi
from Staten Island, NY
After finally receiving my microwave from my builder. After a month of light use the black plastic"hook" broke. Therefore the micro wave doesn't work and the turn table doesn't turn. Closing the door broke the "hook".
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Good for roast meat and frozen dinners
on April 27, 2018
Posted by: Tech Woman
from Billerica MA
Microwave is especially convenient for frozen food that needs a whole number of minutes, up to 6 minutes, because I can cook it by pressing one button. Ability to add 30 seconds is also convenient. Longer and other cooking times require more button presses. Convection oven does a reasonable job roasting meat, although the roast often comes out rarer than we expected for the time it cooked.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Buttons not working
on July 17, 2020
Posted by: Ryan327
from Louisville, KY
Less than two years old with the same button failures reported by numerous others. About half of the buttons work but to cook you can pretty much only use the add 30 seconds feature since the pause/start button doesn't work. Can't set the time unless you can plan to set it when it aligns with your numbers that work...
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
2.5 years old been to the dealer twice
on March 6, 2017
Posted by: plumberscrack
from Cache, UT, United States
Bought the GE Cafe series everything for my new home, very bad decision in 2.5 years washer has broken twice, the microwave also broken twice, the fridge makes loud fan type noise, oven cooks uneven. I even paid to have these professionally installed by the factory authorized dealer. Mistake nothing was set level, fridge doors swing to the open position instead of close. GE made there last $ off of me.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com