Customer reviews from usa.canon.com
Canon - PIXMA Inkjet Multifunction Printer - Color - Photo Print - Desktop
Average customer rating
3.2
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
8
4 Stars
9
3 Stars
5
2 Stars
4
1 Star
7
52%of customers recommend this product.
(
15 out of
29)
Customer Reviews for Canon - PIXMA Inkjet Multifunction Printer - Color - Photo Print - Desktop
Customer Rating
1
Easily the Worst Printer I have Ever Used
on October 11, 2013
Posted by: Captain Dunsel
from Atlantam GA
We bought this printer as a desktop unit for one of our executives, to replace a Pixma 870 which had worn out over several years of use. (Unfortunately the 870 seems to be no more.)
BIG mistake. This has been the worst printer I have ever used in 35 years in IT - and I have seen some real duds.
It has endless problems with ink smearing, mis-feeds, poor software, irritating pop-ups and lousy network support.
The printer had so many problems with its internal sensors that we DEMANDED that Canon replace it after about 4 months. The replacement is now sitting on the workbench, having sucked in a stack of about 7 to 10 sheets of paper at a draw, and wrapped them around the drum, leaving absolutely no way to get at them to extract them.
Might be an okay printer for a home user who prints on single sheets, hand fed, and plugged into the PC with a USB cable.
For a business environment, accessed across a network (by just ONE user)? Forget it.
Cons: Difficult to use, unreliable, Flimsy Construction, endless jamming, alignment problems
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Ink Cartridges
on November 21, 2014
Posted by: WJP1940
from Indianapolis, IN
The printer works fine, but be aware that 210/211 ink cartridge boxes with a Canon label pasted on indicating they work in the MX512 is wrong.
Written by a customer while visiting usa.canon.com
Customer Rating
3
oh my, not again
on October 2, 2013
Posted by: Kate
from NE Texas
Fax machine rarely works, spend hours on phone with support. BUT, the photos print really really clearly. Scanning is also a problem, but if you want to print, its great. Don't get if you like to fax or scan.
Pros: fast print speed, beautiful phots, cartridges are inexpensive
Cons: Difficult to use, unreliable, hard to fax and scan
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
beware
on January 27, 2014
Posted by: joe
from ny ny
this product is unacceptable.
I spent 2 days to install the software for the scanner.
the software is a mess...no help from on-line manual.
box has missing parts.,AND i got a broken cd
scanning takes more steps & needs the same answers over & over...user specifications
you have entered as defaults don't take,,,
even if the sw was good, this printer is SLOW
there is a long wait before you can start to scan....
takes 3 minutes to scan 1 page...I shutter to think of when I have to scan 50 or more (my norm)
I have worked in data processing for 35 years
even the printers for computers the size of a room
were faster!!!!
I spent 2 days to install the software for the scanner.
the software is a mess...no help from on-line manual.
box has missing parts.,AND i got a broken cd
scanning takes more steps & needs the same answers over & over...user specifications
you have entered as defaults don't take,,,
even if the sw was good, this printer is SLOW
there is a long wait before you can start to scan....
takes 3 minutes to scan 1 page...I shutter to think of when I have to scan 50 or more (my norm)
I have worked in data processing for 35 years
even the printers for computers the size of a room
were faster!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Not Good
on April 15, 2014
Posted by: Anonymous
from Oregon
I got this printer for Christmas 2012. It worked good until about a month or so ago. I went to scan something for school, and the printer wouldn't scan. There was a pop up saying there was a document in ADF. I swear to you, there was no document in the entire printer. I am not allowed to do anything on the printer until this alert is gone.
Pros: easy to use
Cons: Slow Print Speed, unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Awesome purchace
on January 19, 2015
Posted by: Randy
from Wichita, KS
Love this printer! This has saved my professional life more than once!
Written by a customer while visiting usa.canon.com
Customer Rating
4
Quality output, however ...
on December 5, 2016
Posted by: Printing in KC
from Kansas City, MO, United States
My review is a question - I had frequent issues with an "out of paper" error. Does anyone else have a paper path on the underside held in place with duct tape? I have to replace the tape frequently, especially after printing photos. Maybe I'll try velcro strips............
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
on July 19, 2013
Posted by: Augie
from Phila. ,PA
Looks and works great. Great product at a good price.
Pros: reliable, High Quality Output, easy to use
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com