Customer reviews from High Sierra
High Sierra - Laptop Backpack - Silver/Charcoal/Kelly
Average customer rating
4.3
(157 Reviews)
Rating breakdown 157 reviews
5 Stars
113
4 Stars
13
3 Stars
8
2 Stars
15
1 Star
8
82%of customers recommend this product.
(
116 out of
142)
Customer Reviews for High Sierra - Laptop Backpack - Silver/Charcoal/Kelly
Posted by: Mary S
Verified Purchase:Yes
great backpack fits a lot and great for traveling /easy to pack
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: LoriD
from Chattanooga, TN
Verified Purchase:Yes
This is a very well made backpack - 2nd time purchasing! My son Carrie’s the first for 3 years to school but the zipper broke but the backpack is still in great condition. This will more than likely last him the next 4 years through high school!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Kezq
Verified Purchase:Yes
My two high schoolers love them, they look study. Will see how they will hold up.
Written by a customer while visiting High Sierra
Customer Rating
4
Great Features however tears easily
on February 1, 2024
Posted by: HridayS
from Houston, TX
I bought this backpack 5 months ago and I loved it for the many features it had. The many compartments helped me manage my OCD and organised everything perfectly. However, for the price, the quality is not bad but definitely could be better. In just two months I had fabric tears on the part where the straps connect to the main body. In 4 months I had tears on the water bottle mesh and it's beginning to spread. Other than that, it's a great backpack and would recommend buying it.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
2
Craftsmanship
on March 13, 2026
Posted by: Craftsmanship
2 out of 5 stars.
My son loves this backpack because it fits everything and unfortunately I have to buy a new one before the year is done. His ripped at the shoulder strap and it hasn’t even been a full school year, just bought it in August. I hope the next one lasts until the end of next year. This is unacceptable.
My son loves this backpack because it fits everything and unfortunately I have to buy a new one before the year is done. His ripped at the shoulder strap and it hasn’t even been a full school year, just bought it in August. I hope the next one lasts until the end of next year. This is unacceptable.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, March 16, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra