Customer reviews from whirlpool.com
Whirlpool - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Black
Average customer rating
4.5
(3,089 Reviews)
Rating breakdown 3,089 reviews
5 Stars
2,136
4 Stars
662
3 Stars
173
2 Stars
42
1 Star
76
92%of customers recommend this product.
(
2,457 out of
2,681)
Customer Reviews for Whirlpool - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Black
Customer Rating
5
I think it's great, my wife...
on January 10, 2024
Posted by: Chris
from Provo, Utah
[This review was collected as part of a promotion.] So I think this double oven range is great. Let's explain. First you have to understand , this was a gift for my wife for Christmas. We had purchased a Frigidaire Gallery oven that my wife was never super impressed with. (A salesman talked her into it. I learned a long time ago to keep my trap shut when it comes to stuff inside the home.) The Frigidaire had a fatal flaw. The bottom of the oven door had a black painted metal strip holding the glass panel of the oven door in place. This metal strip completely rusted creating a terrible looking oven as well as a tetanus risk. I decided to just get rid of the oven since my wife was never super happy with it anyway.
Now, I can review this range since I actually do a good portion of the cooking in our home. I do all of the holiday cooking and any cooking that requires a more complicated recipe. I actually really wanted a gas range (my wife said no because they are harder to clean.) I wanted an induction range (my wife said no be they are too expensive.) So here we are. I went through the reviews of the ranges looking for anything that was concerning. I started to rule out the Korean brands as I have owned two and was unimpressed with the longevity... Let's just say Gold Star appliances didn't get any better with a name change. (I'm still angry about the 3k I dropped on a fridge of theirs that blew three months out of warranty)
I had narrowed my search between GE and the Maytag line (Whirlpool, Maytag, KitchenAid) I had assumed all the three American brands would be about the same since they were owned by the same company. As I found out, through the reviews, this is not the case. KitchenAid has some complaints about the blue oven coating coming off and flaking as well as improperly sealed top allowing moisture into the cooking element electronics causing shorting. Maytag and Whirlpool seemed to have more basic complaints. It came down to the fact that My wife didn't want the elongated griddle burner, so this eliminated the Maytag and GE Café. Once she had narrowed the search parameters we decided to pull the trigger on this Whirlpool double oven range.
What we did like about the Frigidaire was the rapid boil heating element. Well, the Whirlpool also has this feature, it just sits reverse of the Frigidaire. The Whirlpool setup is actually more convenient for us how our kitchen is set up. It also has the ability to heat 12 inch pans on the triple burner. There are also two small burners in the back as well as a rear center warming element. All the burners heat fast and the knobs seem very sturdy.
The thing we both like a lot is the double oven. The upper oven does not have convection, but since it is small, I don't think it matters much. The lower oven does have convection. Both ovens heat pretty evenly. The upper oven seems to have a warm spot in the back, but that should be expected as the metal heats. It really works great to cook using both ovens. I did a turkey in the lower oven slow roasting while I cooked rolls, green beans and yams in the upper oven for Thanksgiving. (Not at the same time of course). One draw back is the upper oven doesn't seem to be as deep as the lower oven. This only became an issue as a "take and bake" family size Pizza in the upper oven contacted the back wall. It all worked out, we just had to turn the pizza halfway through. The positive is that both ovens cooked at the same rate and evenly when doing things like pizza or cookies.
Now, my wife's complaints. She doesn't like the timer. It beeps once and then waits for a minute then beeps once again. She says it's a little quiet and so sometimes she misses that the timer beeped until the second or third time. Meaning she likes a more annoying timer. I don't have a problem with it, but that's the complaint. Also the timed cook setting she says is complicated and she doesn't understand it. Now she's not real tech savvy, so this doesn't surprise me. I told her to Google it, but she will probably just make me set it up if she ever uses it.
I don't really have a complaint as it wouldn't be fare for me to complain about something that was never offered. I wish the oven had a probe with all the probe settings. I miss that from the Frigidaire. This mainly came in handy when I smoked something like a brisket. I could smoke it hard and when I wrapped, I would stick it in the oven to finish cooking with the probe inserted. That way when it hit 203 internal, the oven would kick down the temp to keep it warm. This worked out perfectly as it was kind of a controlled rest while I got going and could pull it to stick in the cooler. (Hint: once you wrap there is no point in keeping anything on the smoker. It will not become smokier once it's been wrapped) This is probably not an issue for anyone else, but it would be nice to have the feature. I had read so many specs and reviews that I thought this one had that, but it may have been on the Maytag. Oh well. I like the oven. I have cooked a lot with it already and everything has worked out great. We will see when it comes to longevity.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
MADE IN THE USA
on January 11, 2024
Posted by: Wonder Woman
from Nashville TN
[This review was collected as part of a promotion.] I purchased the previous model in 2014. I enjoyed my double oven so much during the holidays. I cook everyday. I started having issues with the top oven not heating up to the correct temperature. Since this oven was almost 10 years old I decided to buy a new one. I am so pleased with this brand. I always get 10 or more years out of my appliances. Washers, Dryers, Refrigerators, Microwaves, and Dishwashers. These appliances are made in the USA and this brand has a long history in my family. So far so good! my first purchase was when I was 22 and I am now 46. I hope to be a lifetime customer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible product
on January 11, 2024
Posted by: Cantrell
[This review was collected as part of a promotion.] It is not working correctly. Had a technician out and now waiting on parts. Bottom oven doesn’t heat correctly and begins to lose heat while I am baking. I hate the oven and wish I could get a new one not just “repairs” oven is new it should work correctly from day one. FYI
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 18, 2024
Thank you for sharing your insights with us, Patricia. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 465220.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great upgrade
on January 14, 2024
Posted by: Indiana
from Indiana
[This review was collected as part of a promotion.] Delivered 12/29/23. Small dent in top oven door. Still pending service appointment but supposed to be covered under the 7 day cosmetic warranty at no cost to us.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on January 15, 2024
Posted by: Cynt
[This review was collected as part of a promotion.] I’m enjoying my range and I love that I have a choice between two ovens
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not what I expected
on January 16, 2024
Posted by: Smith24
[This review was collected as part of a promotion.] Not impressed with this unit. How can you have two ovens and only one timer. Not sure who decided this but they obviously have never used a double oven. There are a few other items Im not happy with. I do like the stovetop.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
A Range that Performs Well. Instructions not great
on January 18, 2024
Posted by: Britcook
[This review was collected as part of a promotion.] Generally I really like this range. I have been using it regularly for two weeks and so far it has performed just as promised. It is lovely to have the elements in the bottom hidden, and certainly prevents baked goods from burning on the bottom so readily. It is some years since I had a convection oven, and it will take a little longer to adjust recipes, but the baking has been very even. The controls are generally easy to use, once you have become familiar with how they work. I put the instructions up inside the doors of a wall cabinet so that I can crib from them if necessary. BUT I find that the stress on single rack baking and double rack baking a bit mysterious and it would be good to know what will happen if one accidentally gets it wrong! Will the required temperature not be reached or will all the fuses blow? Also the instructions for "cooking in two ovens" tells one to press any number on the key pad and follow the instructions to select the oven. I have tried doing this and it tells me to press "start" (which oven so I press the start for?)when I do this I get three beeps and instructions to press start again then it shows the bottom oven at 170F (it was really at 350F before I began to mess with it. I just wanted to use the top oven at a different temperature)! Is there a "help" line for this sort of problem? It would be really nice if you could just select the second oven directly with out all this messing about!
The displays are nice and bright in the blue color but the red of the temperature display is dark and not easy to see.
The displays are nice and bright in the blue color but the red of the temperature display is dark and not easy to see.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Heats to desired temperature quickly
on January 22, 2024
Posted by: Val1313
[This review was collected as part of a promotion.] I bought this double oven a month ago and am pleased with it.
Written by a customer while visiting whirlpool.com