Customer reviews from manufacturer
Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Average customer rating
4.4
(841 Reviews)
Rating breakdown 841 reviews
5 Stars
528
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
39
87%of customers recommend this product.
(
642 out of
734)
Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
5
So far awesome dryer
on November 6, 2023
Posted by: Helen55
Only had this dryer for a few weeks but very happy so far. My old dryer always had to be turned back to completely dry a load of clothes. This dryer drys completely when the buzzer goes off.
Written by a customer while visiting manufacturer
Customer Rating
1
Not very happy with purchase
on November 7, 2023
Posted by: Reeseyboo
from Ohio
Bought this supposedly brand new and its been loud very loud from the start. Sounds as if something is grinding inside...
Response from manufacturerBy Tierra, Hotpoint_Appliances, November 8, 2023
Hello,
Thank you so much for connecting. We completely understand your concern about the dryer being loud and we're more than happy to provide guidance.
It is completely normal for the unit to make some sounds while in operation. Please refer to the link below for more information on this:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411
If your dryer is making unusual noises and the above suggestions do not resolve the situation, please discontinue use of the dryer until it has been checked by a qualified servicer. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a great day. - Tierra@Hotpoint
Thank you so much for connecting. We completely understand your concern about the dryer being loud and we're more than happy to provide guidance.
It is completely normal for the unit to make some sounds while in operation. Please refer to the link below for more information on this:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411
If your dryer is making unusual noises and the above suggestions do not resolve the situation, please discontinue use of the dryer until it has been checked by a qualified servicer. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a great day. - Tierra@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Very efficient
on November 11, 2023
Posted by: KevinW
from Kansas
I haven't had this dryer long but have used it quite a lot since the install and it works great. Very efficient and drys pretty quick and for the price is has a lot of extra features.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Junk
on November 15, 2023
Posted by: Kairless 4 dryer
Takes over hour to dry clothes. Broke within 1 year. Would not buy again.
.
.
Response from manufacturerBy Charlie, Haier, November 16, 2023
Hello,
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
Drying times will vary according to the type of heat used (gas versus electric), the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation.
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@Haier
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
Drying times will vary according to the type of heat used (gas versus electric), the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation.
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Good features
on November 21, 2023
Posted by: Helper
from Herscher, Il
We did get it a month ago and glad we did. Working great
Written by a customer while visiting manufacturer
Customer Rating
4
Like the auto dry.
on November 21, 2023
Posted by: cbmh
Just got the dryer works well so far only did 3 loads.
Written by a customer while visiting manufacturer
Customer Rating
4
Very quiet!
on November 23, 2023
Posted by: MAC2023
The dryer fits perfectly in my laundry closet. Very easy to use. Nice and quiet.
Written by a customer while visiting manufacturer
Customer Rating
5
Great features
on November 29, 2023
Posted by: Keltic
Very happy dryer dries real quick. Not too loud. 100
Written by a customer while visiting manufacturer