Customer reviews from manufacturer
Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Average customer rating
4.4
(841 Reviews)
Rating breakdown 841 reviews
5 Stars
528
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
39
87%of customers recommend this product.
(
642 out of
734)
Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
3
Loud
on August 19, 2023
Posted by: lori23
The dryer is very loud and goes through cycles with louder banging noises (not clothing items related). Not sure if problem with item itself or just the way it's made. Otherwise dries clothing fine.
Response from manufacturerBy Charlie@Haier, Haier, August 21, 2023
Hello,
Thank you for checking in and leaving your feedback. We're sorry to know that your dryer is louder than anticipated.
There are normal sounds or noises that may occur when using your dryer. Please refer to the link below for normal and abnormal dryer sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any additional questions. We're always here to assist with the operation of your appliances. -Charlie@Haier
Thank you for checking in and leaving your feedback. We're sorry to know that your dryer is louder than anticipated.
There are normal sounds or noises that may occur when using your dryer. Please refer to the link below for normal and abnormal dryer sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any additional questions. We're always here to assist with the operation of your appliances. -Charlie@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Has every feature I need.
on August 19, 2023
Posted by: Anonymous
Needed a new dryer as mine was old.
Found a flat back that would fit down my basement stairs as most stores didnt have flat backs. So im happy that I found one.
Found a flat back that would fit down my basement stairs as most stores didnt have flat backs. So im happy that I found one.
Written by a customer while visiting manufacturer
Customer Rating
5
Fantastic Dryer
on August 28, 2023
Posted by: Grammyx21
I purchased this dryer today & absolutely love it❤️
Written by a customer while visiting manufacturer
Customer Rating
5
Good product
on August 31, 2023
Posted by: Necee
Good product easy to use and professionally installed
Written by a customer while visiting manufacturer
Customer Rating
4
Pretty good dryer
on September 14, 2023
Posted by: Babsy
from Baltimore MD
I'm pretty happy overall with the dryer. I miss the drum light I had in my last dryer (didn't think I would), but I wanted a SIMPLE machine. This is a simple dryer. My only real complaint is the latch is difficult to both open and close the door. It seems to dry the clothes nicely.
Written by a customer while visiting manufacturer
Customer Rating
5
Great Price
on September 14, 2023
Posted by: Randy B
from Tulsa, Oklahoma
We bought this dryer because it was so simple to use and the price was perfect and it has just been wonderful.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Takes forever to dry clothes
on September 20, 2023
Posted by: Kimmyline
from IL
Had it for 5 days and it takes forever to dry clothes!
Response from manufacturerBy Sylvia@Hotpoint, Hotpoint, September 21, 2023
Hi,
We're sorry to hear the drying performance of this model hasn't met your expectations. Getting your clothes dry is important and having to wait longer than normal is unexpected. Please use the link below for tips on cutting down on drying times.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.54032680.1291034340.1695305181-575474648.1665505672
Thanks for leaving a review, and please let us know if you have questions. We're always here to help.
-Sylvia@Hotpoint
We're sorry to hear the drying performance of this model hasn't met your expectations. Getting your clothes dry is important and having to wait longer than normal is unexpected. Please use the link below for tips on cutting down on drying times.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.54032680.1291034340.1695305181-575474648.1665505672
Thanks for leaving a review, and please let us know if you have questions. We're always here to help.
-Sylvia@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
3
What you would expect for the money
on September 23, 2023
Posted by: Bisbee nurse
Dryer is noisy. The door is very hard to open and close. There is no interior light. There is no adjustment on the buzzer for when clothes are finished drying and it is very loud.
No, I would not recommend this to a friend.
Response from manufacturerBy MichaelBatHotpoint, HotpointAppliances, September 26, 2023
Hello,
We’re sorry to hear that your new dryer has left you feeling less than impressed. We know that noisy operation, a hard to open door, or a lack of interior light can leave you wanting more. We also understand wanting an adjustable buzzer, especially when it can be so loud. We are constantly working to make our appliances better, and we’ll be sure to forward your feedback to our product team so that we can continue to improve. Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@Hotpoint
We’re sorry to hear that your new dryer has left you feeling less than impressed. We know that noisy operation, a hard to open door, or a lack of interior light can leave you wanting more. We also understand wanting an adjustable buzzer, especially when it can be so loud. We are constantly working to make our appliances better, and we’ll be sure to forward your feedback to our product team so that we can continue to improve. Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@Hotpoint
Written by a customer while visiting manufacturer