Customer reviews from manufacturer
Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Average customer rating
4.4
(841 Reviews)
Rating breakdown 841 reviews
5 Stars
528
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
39
87%of customers recommend this product.
(
642 out of
734)
Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
5
Perfect size for my area.
on July 19, 2023
Posted by: Cute
Nice size, does the job drying the clothes .
Very quiet. Simple to operate.
Very quiet. Simple to operate.
Written by a customer while visiting manufacturer
Customer Rating
2
You win some you lose some.
on July 19, 2023
Posted by: Kevin1990
from Lackawanna New York
I ordered this dryer last august, initially took about a month for delivery, worked fine for a while but at the beginning of June it stopped heating, GE sent a tech, couldn’t fix it but ordered the parts, a week later returned to replace the parts but there was still no fix, I was instructed to call my gas company the issue was on my end. Not the case, no issue with my gas. Finally after about an hour or so on hold multiple times I was granted an exchange. That whole process took about 2 weeks to even hear back about a delivery. I’m not mad, but I’m disappointed.
Response from manufacturerBy Tierra@Hotpoint, GE Appliances, July 20, 2023
Hello,
Thank you so much for taking the time to post this review. We appreciate the honest feedback and we're very sorry about the experience you had with your dryer. We can certainly understand how disruptive something like this can be and we're always here to help in any way we can. Your comments are extremely important and will be considered by our product design team. We hope that this new unit will last for many years to come.
Best regards. - Tierra@Hotpoint
Thank you so much for taking the time to post this review. We appreciate the honest feedback and we're very sorry about the experience you had with your dryer. We can certainly understand how disruptive something like this can be and we're always here to help in any way we can. Your comments are extremely important and will be considered by our product design team. We hope that this new unit will last for many years to come.
Best regards. - Tierra@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
4
Reliable dryer
on July 22, 2023
Posted by: Shea
Just installed, easy to understand and operate. Happy with purchase
I would recommend this to a friend!
Response from manufacturerBy Sylvia@Hotpoint, Hotpoint, July 28, 2023
Hi,
Welcome to the Hotpoint family! We're glad this dryer's been easy to use and performs above your expectations. Thanks for sharing and have a wonderful day!
-Sylvia@Hotpoint
Welcome to the Hotpoint family! We're glad this dryer's been easy to use and performs above your expectations. Thanks for sharing and have a wonderful day!
-Sylvia@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
4
on July 23, 2023
Posted by: Patty P
from Carol Stream
I am very happy with the dryer. But not a fan of the buzzer at the end. Not once but twice it buzzes. Very long and annoying.
Response from manufacturerBy Sylvia@Hotpoint, Hotpoint, July 28, 2023
Hi,
Having an appliance operate louder than expected can be bothersome, and we apologize if the end of cycle signal has affected your experience. It's great to hear this dryer's performing well and we appreciate you choosing Hotpoint.
All the best!
-Sylvia@Hotpoint
Having an appliance operate louder than expected can be bothersome, and we apologize if the end of cycle signal has affected your experience. It's great to hear this dryer's performing well and we appreciate you choosing Hotpoint.
All the best!
-Sylvia@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Great Dryer
on July 24, 2023
Posted by: Clothes line lady
from il
Great no frills dryer that does the job. Gives you all the settings you need without all the extra stuff you never use anyway.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Nice value for the price
on July 25, 2023
Posted by: Ram42
from NJ
Bought this less than a month ago. So far it's good. The dryer is very light weight. I needed something that will fit in the space I have in my laundry room. It's a basic model, nothing fancy. Only time will tell..
No, I would not recommend this to a friend.
Written by a customer while visiting manufacturer
Customer Rating
5
Really like this dryer, plenty of room inside.
on July 25, 2023
Posted by: Maryann2
I bought the gas version of this dryer and am very happy with it so far. I can easily reach inside to retrieve the clothes, and so far they have all dryed well. Controls have all the necessary options and are very easy to use, and operate smoothly. My only suggestion would be to have the all done buzzer go off more than once, as I have yet to actually hear it from upstairs. (The dryer is in the cellar). I like it so much better than the one it replaced that had a bunch of features I never used, and a drop down door which was a first class pain. Love this one.
Written by a customer while visiting manufacturer
Customer Rating
3
Pros and cons
on July 25, 2023
Posted by: Gordy
It dries clothes very well but it is very noisy especially the warning buzzard. Also the front door will not close if the lint basket is not perfect aligned.
Response from manufacturerBy Devin@Hotpoint, GE_Appliances, July 26, 2023
Good morning,
Thank you for taking the time to share the pros and cons you have when it comes to this appliance. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
We are pleased to hear that the dryer does a great job at drying your clothes effectively, however, we are sorry to hear that you do not like the end-of-cycle signal due to the loudness. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review, and for choosing Hotpoint Appliances for your home!
-Devin@Hotpoint
Thank you for taking the time to share the pros and cons you have when it comes to this appliance. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
We are pleased to hear that the dryer does a great job at drying your clothes effectively, however, we are sorry to hear that you do not like the end-of-cycle signal due to the loudness. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review, and for choosing Hotpoint Appliances for your home!
-Devin@Hotpoint
Written by a customer while visiting manufacturer