Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
5
So far so good
on October 13, 2020
Posted by: NancyP
from Ohio
This dryer works great. When we moved into our house there was a Hotpoint from the 70's that was still kicking, we were able to use it for 3 years before it broke. We decided to go with the same brand based on the longevity of the past one. So far its great and worth the cheaper price tag.
This is the 2nd dryer. First dryer only lasted a few days. Sounded like every part was grinding against the other.
No, I would not recommend this to a friend.
Response from manufacturerBy Geoff@Hotpoint, Hotpoint Appliances, March 19, 2021
Hello. We are sorry that your first dryer did not last and had to be exchanged. This is definitely not the customer experience we would want you to have with our appliances. We deeply apologize for this happening to you and hope you will continue to support Hotpoint appliances. Be safe. Geoff@Hotpoint
We were limited because of size requirements, so this worked for our needs. But I'm glad because it was simple to use, and does a wonderful job of drying clothes. Very happy with our purchase.
This Hotpoint dryer is so lightweight that we put wooden blocks around it to keep it from moving. The lint filter feels like it might break at any moment, and it's hard to get the lint off the filter for some reason.
No, I would not recommend this to a friend.
Response from manufacturerBy Geoff@Hotpoint, Hotpoint Appliances, March 19, 2021
Hello. We are sorry to hear about the issues you are having with the dryer. Make sure the dryer is placed on a smooth level floor. Here is a link addressing the cleaning of the lint filter. We have found it is easy if you moisten the fingers before you try to wipe the lint away. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17329 -- Be safe and stay healthy. Geoff@Hotpoint