Customer reviews from manufacturer
Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Average customer rating
4.4
(842 Reviews)
Rating breakdown 842 reviews
5 Stars
528
4 Stars
190
3 Stars
58
2 Stars
27
1 Star
39
87%of customers recommend this product.
(
643 out of
735)
Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
3
Leaking dryer
on April 15, 2021
Posted by: Tjswan59
from Missouri City, Texas
It leaked a little water in the left bottom corner the second time I used it. The gas dryer takes a little longer to dry than my old electric dryer.
Response from manufacturerBy Joyce@Hotpoint , Hotpoint_Appliances, April 19, 2021
Hello- We are very sorry that you are having this issue with your new dryer. A clothes dryer will either leak because its exhaust system is clogged or it's not venting properly. Please take a look at the following link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21080
Refer to page 13 in your installation instructions:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16775-4.pdf
We hope this helps! If you have any questions in the future, please don't hesitate letting us know. We are here to help! Joyce@Hotpoint
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21080
Refer to page 13 in your installation instructions:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16775-4.pdf
We hope this helps! If you have any questions in the future, please don't hesitate letting us know. We are here to help! Joyce@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
1
Slow drying clothing
on April 15, 2021
Posted by: Rosa1230
from Lithonia, Georgia
This is not a gas dryer, and it does not dry our laundry well. I have two run the laundry two times to get the laundry dry.
No, I would not recommend this to a friend.
Response from manufacturerBy Joyce@Hotpoint , Hotpoint_Appliances, April 19, 2021
Hello- We are very sorry to hear you are having an issue with your dryer. Please check your model number. The HTX24GASKWS is a gas dryer. Please see the following link to this particular model.
https://products.geappliances.com/appliance/hotpoint-specs/HTX24GASKWS#tab1_
Usually when the dryer is taking too long to dry the clothes it is due to the venting. Please take a look at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If you need anything else in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Hotpoint
https://products.geappliances.com/appliance/hotpoint-specs/HTX24GASKWS#tab1_
Usually when the dryer is taking too long to dry the clothes it is due to the venting. Please take a look at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If you need anything else in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Great features
on April 14, 2021
Posted by: Dryer love
from Glendale Heights Il.
Got this about a month ago. Couldn't be happier with this purchase. Size is good even for quilts and large loads. Great value for the money.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Hotpoint Dryer
on April 13, 2021
Posted by: GLDuke44
from MI
I bought it because I was not able to buy the one i wanted. I am not disappointed. It is a good product.
No, I would not recommend this to a friend.
Written by a customer while visiting manufacturer
Customer Rating
5
Great
on April 13, 2021
Posted by: Neddie
from East Orange NJ
I bought this online and I’m very excited that they purchased it. It works very well
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Bad product
on April 10, 2021
Posted by: Anonymous
from Michigan
Hate is small take two times to dry a small load lent trap sucks so many buzzer before it stops. Not worth the money I hate it
No, I would not recommend this to a friend.
Response from manufacturerBy Joyce@Hotpoint , Hotpoint_Appliances, April 13, 2021
Hello- We are so sorry to hear you are having this issue with your dryer. We can understand how frustrating it is when an appliance doesn't meet your expectations. We will share your comments with our engineering and design teams. If you feel there is an issue with your dryer, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Great Quality
on April 10, 2021
Posted by: Marimuffis
I would recommend this product to anyone. The washer is powerful enough to get rid of the stains on my most difficult clothes. The dryer is fast and thorough.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Needed a new dryer
on April 7, 2021
Posted by: JeannieB
from PA
I needed a new dryer and found this one. I bought the matching washer too.
I would recommend this to a friend!
Written by a customer while visiting manufacturer