Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
1
Don’t buy
on February 15, 2022
Posted by: KathyW
from Haverhill MA
Not happy. After 2 weeks machine not heating. Still waiting for repair. 3 week wait. I thought I bought a new machine, was told can’t return and it’s up to repair person to determine if I need replacement ! Ridiculous !
No, I would not recommend this to a friend.
Response from manufacturerBy Mike@Haier, Haier, February 16, 2022
Hi there,
Thank you so much for sharing this experience with us. We can absolutely understand how upsetting it is to have your new dryer not heating and deeply apologize. We're glad to see you're taking full advantage of your warranty and have a service appointment scheduled. We're confident the tech will have your dryer running in no time. Thanks for choosing Haier. Take care. Mike@Haier
The buzzer to let you know when almost done is loud and annoying. I had to youtube how to disconnect it. There should be a manual override switch. Also it is too light. Every time you close the door the whole dryer moves.
No, I would not recommend this to a friend.
Response from manufacturerBy Guy@Haier, Haier, February 15, 2022
Hey there, thank you for the honest feedback. We're sorry to hear the buzzer is louder than expected and that you're finding the unit to move when the door is shut. We can certainly see how this would get aggravating to deal with, so we can assure you we'll be happy to share this feedback with our product development team for them to further look into.
Your review goes a long way in giving us ways to capitalize on improvements, so thank you for sharing. We're here if you need anything else and we're wishing you the best.