Customer reviews from manufacturer
Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Average customer rating
4.4
(842 Reviews)
Rating breakdown 842 reviews
5 Stars
528
4 Stars
190
3 Stars
58
2 Stars
27
1 Star
39
87%of customers recommend this product.
(
643 out of
735)
Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
3
meh
on November 25, 2021
Posted by: leep56
from CA
Doesn't dry fully on first cycle. Lint trap is poorly designed.
No, I would not recommend this to a friend.
Response from manufacturerBy Sarah@Hotpoint, Hotpoint_Appliances, November 30, 2021
Hello. We appreciate you taking the time to let us know of your concern – we truly hate to hear you’ve had an issue with the drying performance and a concern with the lint trap. We know issues like that may be inconvenient.
For the issue with clothes not getting fully dry with one cycle, you may want to check that nothing is obstructing the ducting, and check the circuit breaker or fuse to ensure power is reaching the dryer. We have additional troubleshooting tips for a drying issue in the manual. The troubleshooting section starts on page 9 and is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90550-3.PDF .
Notice of your experience, as well as your dissatisfaction with the lint trap, will be sent to our Laundry Products Design team for review and future development. We do value your insight, as we want to make sure we’re aware of any possible issues. We hope this information helps, and are glad to assist with any other concerns or questions – best wishes! -Sarah@Hotpoint
For the issue with clothes not getting fully dry with one cycle, you may want to check that nothing is obstructing the ducting, and check the circuit breaker or fuse to ensure power is reaching the dryer. We have additional troubleshooting tips for a drying issue in the manual. The troubleshooting section starts on page 9 and is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90550-3.PDF .
Notice of your experience, as well as your dissatisfaction with the lint trap, will be sent to our Laundry Products Design team for review and future development. We do value your insight, as we want to make sure we’re aware of any possible issues. We hope this information helps, and are glad to assist with any other concerns or questions – best wishes! -Sarah@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
1
not happy
on November 30, 2021
Posted by: dryfus
from pittsburg
not happy with dryer, after 80 minutes close are still damp
No, I would not recommend this to a friend.
Response from manufacturerBy Guy@Haier, Haier, December 1, 2021
Hi there, we're very sorry to hear it's taking longer than expected for your clothes to dry. We know how annoying this would be and we're happy to help.
We first suggest checking out the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If you continue to have issues, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information is found useful and we're wishing you the best.
Guy@Haier
We first suggest checking out the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If you continue to have issues, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information is found useful and we're wishing you the best.
Guy@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Love it
on December 5, 2021
Posted by: Jp87
from New Jersey
I got this as an early Christmas gift because my old dryer broke and it’s been amazing!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Love it!
on December 5, 2021
Posted by: Kaydidit
Exactly what I wanted. Nice and simple and reasonably priced.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Good value
on December 7, 2021
Posted by: Bonbon52
from California
We purchased this for our vacation home. It is basic but good. It will accommodate large loads and settings allow for the less dry setting that I use often. I wish there was a way to turn down/off the buzzer that alerts you when your clothing is dry! It alarmed me the first time I heard it as I thought something had gone wrong.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Works great
on December 7, 2021
Posted by: Bob 33
from Texas
Energy efficient and very quiet delivered on time paid for installation and delivery.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Basic but easy to use, dries well
on December 7, 2021
Posted by: boo1
from San Diego CA
Good for the price, price was an important factor, as I have a fixed income.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Only one we could get
on December 8, 2021
Posted by: Ebbie87
from Pennsylvania
Bought this beginning of November, used it twice. Motor burned out. Waiting here December 8 for a new motor. I rate it very bad
No, I would not recommend this to a friend.
Response from manufacturerBy Mike@Haier, Haier, December 10, 2021
Hello there,
We're truly sorry to hear about this awful experience and can understand how aggravating that is. We do see that you recently had a service appointment and are glad to know you are taking full advantage of your warranty. We have confidence the tech will be able to repair your unit. All the best. Mike@Haier
We're truly sorry to hear about this awful experience and can understand how aggravating that is. We do see that you recently had a service appointment and are glad to know you are taking full advantage of your warranty. We have confidence the tech will be able to repair your unit. All the best. Mike@Haier
Written by a customer while visiting manufacturer