Customer reviews from manufacturer
Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Average customer rating
4.4
(842 Reviews)
Rating breakdown 842 reviews
5 Stars
528
4 Stars
190
3 Stars
58
2 Stars
27
1 Star
39
87%of customers recommend this product.
(
643 out of
735)
Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
5
Does the job!
on March 17, 2022
Posted by: sunshine1931
from southern California
Quite an improvement over my previous one: works quietly but alerts you when it's ready
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great Product, Excellent Value
on March 16, 2022
Posted by: Geni
from Los Angeles, Ca
Thus far I couldn’t be happier with my purchase. The machine is relatively quiet and efficient.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
No more laundromat!
on March 15, 2022
Posted by: Kren
from Queens, NY
I have had the dryer for a little over a month and I am very satisfied.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Easy to use
on March 12, 2022
Posted by: Summervill
from Illinois
Ease of use! I am blind! Can not use a machine that has digital pad!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Heating time
on March 11, 2022
Posted by: Bobas
from Wisconsin
Beautiful dryer. Plenty options to dry. But takes long time for towels or sweat jersy to dry. Over 1 hour
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
It takes twice a long to dry cloths
on March 9, 2022
Posted by: Joseph s
from Flint Michigan
I bought it a month ago and I have to run it through the drying cycle twice to get the cloths dry. I'm really disappointed in the machine
No, I would not recommend this to a friend.
Response from manufacturerBy Mike@Haier, Haier, March 10, 2022
Good day,
We're quite sorry to hear that your dryer takes longer than normal to dry a load of clothes and understand your disappointment.
Drying times will vary according to the type of heat used (gas versus electric), the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation.
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem.
Venting:
Using the proper venting material and making sure the vent ductwork is the proper length is very important to the operation of a dryer. GE Appliances recommends the use of a solid metal vent pipe 4" in diameter for adequate operation. 4" diameter flexible metal venting may be used but will increase the drying time. GE Appliances does not recommend the use of flexible, white, plastic vent pipe. This type of vent pipe can collapse and restrict the airflow, causing lint to build up inside the dryer. This build-up could cause the heaters to fail prematurely. Consult the Installation Instructions for the proper length and number of turns for the vent pipe.
Check for an obstruction in the ductwork. Make sure the outside wall cap or damper is operating easily. If flexible ducting is used, be sure that it is not kinked and is installed properly. It is recommended that you clean the ductwork completely at least once a year.
More information can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.245923908.1343558527.1646661424-1399050172.1598645166
Hope this helps. Mike@Haier
We're quite sorry to hear that your dryer takes longer than normal to dry a load of clothes and understand your disappointment.
Drying times will vary according to the type of heat used (gas versus electric), the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation.
When clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem.
Venting:
Using the proper venting material and making sure the vent ductwork is the proper length is very important to the operation of a dryer. GE Appliances recommends the use of a solid metal vent pipe 4" in diameter for adequate operation. 4" diameter flexible metal venting may be used but will increase the drying time. GE Appliances does not recommend the use of flexible, white, plastic vent pipe. This type of vent pipe can collapse and restrict the airflow, causing lint to build up inside the dryer. This build-up could cause the heaters to fail prematurely. Consult the Installation Instructions for the proper length and number of turns for the vent pipe.
Check for an obstruction in the ductwork. Make sure the outside wall cap or damper is operating easily. If flexible ducting is used, be sure that it is not kinked and is installed properly. It is recommended that you clean the ductwork completely at least once a year.
More information can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058&_ga=2.245923908.1343558527.1646661424-1399050172.1598645166
Hope this helps. Mike@Haier
Written by a customer while visiting manufacturer
Customer Rating
4
Small but mighty
on March 8, 2022
Posted by: xoxo
from Toledo, OH
I was using a heavy duty dryer that had died so in a pinch I had to get something asap. Was a bit skeptical at first due to the size difference but it works decently well! The only down fall is i’m not a huge fan of the lint catcher. Being a pet owner half the time when I'm done doing a load of laundry there is excess hair sitting at the top of the lint tray.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Avoid this dryer
on March 7, 2022
Posted by: Jared
from Detroit Michigan
Worked for a month then stopped getting hot. Avoid this dryer it spins but after a month of use it no longer heats up.
Response from manufacturerBy Mike@Haier, Haier, March 8, 2022
Hey there,
Oh goodness! This is not the experience we want for our customers. We're truly sorry to hear your dryer is not heating and understand how stressful that must be. Try the following tips below.
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
If your gas dryer runs but does not heat, please check the following:
Make sure you have the right cycle selection, fabric setting and temperature selection. The cycle should be set to a dry cycle and not fluff or cool down.
Make sure the front of dryer is not blocked. Proper air flow is needed for the dryer to dry properly.
The dryer should be on a separate, dedicated 120 volt outlet.
Make sure the gas line has been turned on for new installations. If the gas line is turned on and the unit runs but still does not heat, we suggest that you contact service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Hope this helps. Mike@Haier
Oh goodness! This is not the experience we want for our customers. We're truly sorry to hear your dryer is not heating and understand how stressful that must be. Try the following tips below.
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
If your gas dryer runs but does not heat, please check the following:
Make sure you have the right cycle selection, fabric setting and temperature selection. The cycle should be set to a dry cycle and not fluff or cool down.
Make sure the front of dryer is not blocked. Proper air flow is needed for the dryer to dry properly.
The dryer should be on a separate, dedicated 120 volt outlet.
Make sure the gas line has been turned on for new installations. If the gas line is turned on and the unit runs but still does not heat, we suggest that you contact service.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Hope this helps. Mike@Haier
Written by a customer while visiting manufacturer