Customer reviews from manufacturer
Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Average customer rating
4.4
(841 Reviews)
Rating breakdown 841 reviews
5 Stars
528
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
39
87%of customers recommend this product.
(
642 out of
734)
Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
4
Low cost gas dryer
on July 27, 2021
Posted by: Matt27
from New Orleans
Got almost 2 mos. ago…not fancy but has good basic features…doesn’t dry clothes quite as fast as I would’ve thought but that’s ok…one slightly annoying thing is the dryer door latch: a little bowed out piece of metal that catches and latches the door shut…you have to push the door hard to get door to close…seems like something that would break eventually, but it works…overall, the dryer is fine and should do well…seems decent for the money and hope it lasts a long time
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Simple but effective
on July 28, 2021
Posted by: gibbscr
from Morris, IL
Easy to use. Not any silly cycles that make no meaningful sense. Quiet except for the buzzer which can't be quieted.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Good value for the money
on July 29, 2021
Posted by: JoJoF
from Ohio
Have used the dryer twice. No issues or problems so far. Appears to be built to last. Price makes it a good value.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Stopped working correctly within months
on July 30, 2021
Posted by: Rachel1234567
from Michigan
Dryer worked fine when first installed. After a month or two it started taking multiple cycles just to dry clothes. Buzzer is also extremely loud and you are unable to turn it off.
Worst dryer I've ever had so far.
Worst dryer I've ever had so far.
No, I would not recommend this to a friend.
Response from manufacturerBy Sarah@Hotpoint, Hotpoint_Appliances, August 4, 2021
Hi there, and thanks for reaching out to us, though we hate to hear you're having an issue with clothes taking too long to dry. We know how concerning that must be and would like to assist.
After reviewing our system, we do see a service appointment has been requested for your unit. We are confident the technician will be able to assist with a speedy resolution for your concern so you can get back to enjoying your dryer!
If you did want to try any troubleshooting in the meantime, we can advise venting is often behind a drying issue. For adequate operation, we recommend the use of solid metal vent pipe, 4" in diameter. You also want to make sure any ducting has no obstructions. Additionally, you can try checking the circuit breaker; most dryers use two fuses, and if only one of them trips the dryer's heating can be affected.
If you want further details on possible troubleshooting for your unit, we have an article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We also hate to hear you have an issue with the volume of the end of cycle signal. We strive to meet the industry standard when it comes to the noise level of the unit, but will certainly share your feedback with our Laundry Products Design team for review.
We hope you are able to get your dryer back to its prior performance level soon, and remain happy to assist if there are any other issues. Best wishes! -Sarah@Hotpoint
After reviewing our system, we do see a service appointment has been requested for your unit. We are confident the technician will be able to assist with a speedy resolution for your concern so you can get back to enjoying your dryer!
If you did want to try any troubleshooting in the meantime, we can advise venting is often behind a drying issue. For adequate operation, we recommend the use of solid metal vent pipe, 4" in diameter. You also want to make sure any ducting has no obstructions. Additionally, you can try checking the circuit breaker; most dryers use two fuses, and if only one of them trips the dryer's heating can be affected.
If you want further details on possible troubleshooting for your unit, we have an article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
We also hate to hear you have an issue with the volume of the end of cycle signal. We strive to meet the industry standard when it comes to the noise level of the unit, but will certainly share your feedback with our Laundry Products Design team for review.
We hope you are able to get your dryer back to its prior performance level soon, and remain happy to assist if there are any other issues. Best wishes! -Sarah@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Large loads
on August 1, 2021
Posted by: MVWs
from Shelbyville, MI 49344
I bought this to replace a dryer I could not get parts for. I’m very pleased with how it performs.
Written by a customer while visiting manufacturer
Customer Rating
4
Simple to use
on August 2, 2021
Posted by: Joe84
from Vacherie,louisiana
Love how simple to use not to may feature to confuse you
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Nopisy end of cycle signal
on August 2, 2021
Posted by: Mike S 1234
from los Angeles. CA
I bought this dryer and regret it! It dries fine. But, the End of Cycle Signal is extremely loud , long and annoying. It goes off three times at the end of each cycle and cannot be turned down or off. If we had known of this from the salesperson, we would not have bought it.
Of note: the internet is full of similar complaints about clothes dryers, GE, Samsung and others.
Of note: the internet is full of similar complaints about clothes dryers, GE, Samsung and others.
No, I would not recommend this to a friend.
Response from manufacturerBy Mikayla@Hotpoint, Hotpoint_Appliances, August 4, 2021
Hi there - We really do appreciate you taking the time to write a review. We're sorry to hear that you aren't pleased with your dryer and its end-of-cycle signal. As we always work to improve our products, we'll be sure to share your feedback with our laundry design team. Thanks again. All the best! -Mikayla@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
4
Decent Gas Dryer
on August 3, 2021
Posted by: matt258
from Westwego, LA
Good dryer...has all basic features...takes a little longer than I thought to dry clothes but is fine...only complaint: the dryer door latch is a little bit of a cheaply fashioned arrangement...hard to close the door...have no complaints with the rest of the dryer(so far).
I would recommend this to a friend!
Written by a customer while visiting manufacturer