Customer reviews from manufacturer
Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Average customer rating
4.4
(842 Reviews)
Rating breakdown 842 reviews
5 Stars
528
4 Stars
190
3 Stars
58
2 Stars
27
1 Star
39
87%of customers recommend this product.
(
643 out of
735)
Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
1
Poor
on May 27, 2021
Posted by: Qqqq
from Des Moines Iowa
When I did my first load of laundry I noticed it was a whole bunch of went in with the clothes it don't have a big lint catcher and Noble it all over your clothes after you you get them out.
No, I would not recommend this to a friend.
Response from manufacturerBy Eliza@GEA, GE Appliances, May 28, 2021
Hi there, we truly appreciate you choosing this gas dryer for your home and are sorry to hear that you're disappointed in the lint filter and are having issues with excessive lint. We apologize for the inconvenience and would love to offer you some tips in this. The up-front dryer lint filter is conveniently located in the front of the dryer and is easy to remove for easy cleaning. It should be cleaned after each dryer load and you can find tips on maintaining it on page 8 of your Use and Care Manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90550-3.PDF.
We would also encourage you to review the causes of excessive lint or residue on clothes and things you can check to reduce this within the troubleshooting guide on page 10 of your manual. We sincerely hope that this helps to improve your experience. Thanks for taking the time to share your review! -Eliza@Hotpoint
We would also encourage you to review the causes of excessive lint or residue on clothes and things you can check to reduce this within the troubleshooting guide on page 10 of your manual. We sincerely hope that this helps to improve your experience. Thanks for taking the time to share your review! -Eliza@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
So easy to use & clean filter.
on May 28, 2021
Posted by: AJ27
from North Brunswick, NJ
Met all my expectations at a reasonable price. Was delivered quickly.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Very pleased!
on June 1, 2021
Posted by: Mom1
from TX
Very happy with the performance of this dryer! The features for the price, great value. 1
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
15 days new and drum broke down
on June 1, 2021
Posted by: Ana54
from Azusa CA
I bought this dryer 15 days ago. And already giving me problems and broke down, frustrated
No, I would not recommend this to a friend.
Response from manufacturerBy Eliza@GEA, GE Appliances, June 3, 2021
Hi there, thank you for choosing this gas dryer for your home and reaching out to share your review and experience with us! We are very sorry to hear that you are having issues with your new dryer, as we know this would be very frustrating, and sincerely apologize for the disappointment. This certainly isn't the performance that we would expect or the experience that we would wish for you.
We would first recommend that you review the helpful troubleshooting guide on pages 10-12 of your Use and Care Manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90550-3.PDF. If you attempt this troubleshooting and the issues persist, we encourage you to take advantage of your warranty coverage and schedule service with our qualified technicians to properly diagnose this for you. You can learn more about your warranty and service process on pages 11-12 of your manual.
We sincerely hope that this information offers you some peace of mind and would be grateful to serve and support you in this. We hope for the opportunity to improve your experience and restore your trust in us. All the best! -Eliza@Hotpoint
We would first recommend that you review the helpful troubleshooting guide on pages 10-12 of your Use and Care Manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90550-3.PDF. If you attempt this troubleshooting and the issues persist, we encourage you to take advantage of your warranty coverage and schedule service with our qualified technicians to properly diagnose this for you. You can learn more about your warranty and service process on pages 11-12 of your manual.
We sincerely hope that this information offers you some peace of mind and would be grateful to serve and support you in this. We hope for the opportunity to improve your experience and restore your trust in us. All the best! -Eliza@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Good dryer
on June 1, 2021
Posted by: At home
from Michigan
I have had no problems with the drier, and it drys quick.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Easy install-easy to use.
on June 1, 2021
Posted by: WBR9
from Tucson, AZ
This dryer has been perfect for me. Just a solid appliance that is nice to my clothes.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Nice results for the money.
on June 1, 2021
Posted by: Rob S
from Inland Empire, Ca.
I was looking for a reasonably priced dryer that was capable of getting the job done. I got what I asked for.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Good dryer
on June 1, 2021
Posted by: Dale64
from Los angele
Got the dryer 2 months ago and it has been a good investment
I would recommend this to a friend!
Written by a customer while visiting manufacturer