Customer reviews from manufacturer
Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Average customer rating
4.4
(841 Reviews)
Rating breakdown 841 reviews
5 Stars
528
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
39
87%of customers recommend this product.
(
642 out of
734)
Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
1
Slow drying clothing
on April 15, 2021
Posted by: Rosa1230
from Lithonia, Georgia
This is not a gas dryer, and it does not dry our laundry well. I have two run the laundry two times to get the laundry dry.
No, I would not recommend this to a friend.
Response from manufacturerBy Joyce@Hotpoint , Hotpoint_Appliances, April 19, 2021
Hello- We are very sorry to hear you are having an issue with your dryer. Please check your model number. The HTX24GASKWS is a gas dryer. Please see the following link to this particular model.
https://products.geappliances.com/appliance/hotpoint-specs/HTX24GASKWS#tab1_
Usually when the dryer is taking too long to dry the clothes it is due to the venting. Please take a look at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If you need anything else in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Hotpoint
https://products.geappliances.com/appliance/hotpoint-specs/HTX24GASKWS#tab1_
Usually when the dryer is taking too long to dry the clothes it is due to the venting. Please take a look at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If you need anything else in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
3
Leaking dryer
on April 15, 2021
Posted by: Tjswan59
from Missouri City, Texas
It leaked a little water in the left bottom corner the second time I used it. The gas dryer takes a little longer to dry than my old electric dryer.
Response from manufacturerBy Joyce@Hotpoint , Hotpoint_Appliances, April 19, 2021
Hello- We are very sorry that you are having this issue with your new dryer. A clothes dryer will either leak because its exhaust system is clogged or it's not venting properly. Please take a look at the following link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21080
Refer to page 13 in your installation instructions:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16775-4.pdf
We hope this helps! If you have any questions in the future, please don't hesitate letting us know. We are here to help! Joyce@Hotpoint
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21080
Refer to page 13 in your installation instructions:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16775-4.pdf
We hope this helps! If you have any questions in the future, please don't hesitate letting us know. We are here to help! Joyce@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
EASY TO USE
on April 17, 2021
Posted by: PDILLY
from GILBERTS, IL
We love the fact that it has dials. Very easy to use. The lint catcher is also easy to clean.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Only one that fit
on April 19, 2021
Posted by: Kgiame1
from New York
Only bought this because it was literally the only one I could fit down my stairs to where it needed to go. That’s the only reason if not for that I would have went with a more reputable brand. As for the dryer it does the job, not overlay impressed with it’s drying, but it gets the job done for now.
I would recommend this to a friend!
Response from manufacturerBy Joyce@Hotpoint , Hotpoint_Appliances, April 23, 2021
Hello- We are glad to hear your dryer is doing its job, but sorry that you aren't really impressed. If you have any issues with the drying, please take a look at the following link.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21557
If you need anything else in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Hotpoint
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21557
If you need anything else in the future, please don't hesitate letting us know. We are always happy to help! Joyce@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Works great and yells at me
on April 19, 2021
Posted by: Anonymous
We got this dryer a few weeks ago. It holds a good amount of clothes and dries them perfectly. I used dryer balls, and that doesn’t seem to be an issue. I don’t hear them tumbling or anything.
My only minor complaint, is there there is no options for the buzzer. It’s so loud and long. I’d love the option to lower the sound or turn it off completely.
My only minor complaint, is there there is no options for the buzzer. It’s so loud and long. I’d love the option to lower the sound or turn it off completely.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Simple Dryer
on April 21, 2021
Posted by: Rhen06
from California
When we needed to replace our very old and now broken dryer, all of the dryers we looked at were on backorder for at least a month (thanks, pandemic). This Hotpoint was the only one in stock that fit our space and our budget. It is a decent dryer, but will not dry efficiently if you put even a slightly large load in it. It seems that the cycles are set to a certain time, and the machine is not capable of sensing if the load is still damp. We often have to start it again for at least 20 minutes of additional drying time. The buzzer at the end of the cycle is also extremely annoying, especially when using the timer; for some reason, the buzzer sounds for longer with the timer function. I have a feeling this machine is not going to last us as long as our old one, and I hope there isn't a lack of appliances available the next time we need to buy one. We definitely would not want to buy a Hotpoint again!
No, I would not recommend this to a friend.
Response from manufacturerBy Guy@Haier, Haier, May 3, 2021
Hey there, we're sorry your dryer isn't performing as well as it should with larger loads. We know this must be frustrating so we'll be sure to share your comments with our team for future consideration.
We're wishing you the best and appreciate you reaching out to us.
Guy@Haier
We're wishing you the best and appreciate you reaching out to us.
Guy@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
A simple but amazing Dryer
on April 20, 2021
Posted by: BrianM
from Medford MA
It's been running about 1 month and We are very happy with it's overall performance.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Works Great
on April 23, 2021
Posted by: KYAYOTE
from IN
This dryer does the job. Thw only negative was the buzzer was loud and scary. I had to get inside and Unhook it.
I would recommend this to a friend!
Written by a customer while visiting manufacturer