Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
5
Does The Job!
on March 1, 2023
Posted by: JohnSzz9
from Chittenango, NY
Bought this several months ago. Installation team was great. Easy access to the lint screen to keep it clear, controls are well marked, and the unit has multiple drying features. Smaller than the prior unit, but works great!
It take a hour for me to completely dry up half load of clothing
No, I would not recommend this to a friend.
Response from manufacturerBy Haley@Haier, Haier, March 2, 2023
Hello there.
We appreciate your time taken to leave us a review on your dryer. Being able to only dry half a load is so inconvenient and having it take so long is even more of a hassle. We apologize for the disappointment you have encountered.
Please know that an agent will be reaching out to you directly via email to gain some more information. Feel free to keep an eye out for this. If you don't see an email from us shortly, please make sure to check your spam or junk folder. It is truly a pleasure to have you as part of our Haier team. -Haley@Haier
I purchased this dryer because my old one was making a lot of noises. I thought if I purchased a basic dryer it would last longer than the ones with all the bells and whistles. It takes too long to dry any load. I don’t do large loads and it still takes 70 or 80 minutes. When it’s done the buzzer it extremely loud and it goes off 3 times before shutting off.
No, I would not recommend this to a friend.
Response from manufacturerBy Haley@Haier, Haier, March 2, 2023
Good afternoon.
We appreciate your time taken to provide us with a review on your dryer. Having to wait so long for your clothes to try can become such a huge hassle. This is certainly not the experience we want for you.Your feedback is greatly appreciated as we pass along this information to the correct teams for necessary improvements to be made.
If you feel as if your dryer is not performing to its ability, we recommend scheduling a service appointment with a technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to connect with us at any time. It is a pleasure to have you as part of our Hair family. -Haley@Haier
I've had this dryer for a little over a month. Sometimes it seems to take longer to get the load dry. Don't know if it gets hot enough.
No, I would not recommend this to a friend.
Response from manufacturerBy Haley@Haier, Haier, February 27, 2023
Greetings.
Thank you for leaving us a review! We are sorry to hear your dryer is taking longer to dry on some loads. Sometimes the load size of types of clothing can alter drying times for you.
If you feel as if this becomes a issue for you, we would suggest taking full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to connect with us at any time. We appreciate you so much for choosing Haier for your home's needs. -Haley@Haier