Customer reviews from manufacturer
Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Average customer rating
4.4
(842 Reviews)
Rating breakdown 842 reviews
5 Stars
528
4 Stars
190
3 Stars
58
2 Stars
27
1 Star
39
87%of customers recommend this product.
(
643 out of
735)
Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
5
Very happy with my simple dryer....easy to operate
on March 7, 2023
Posted by: Rhonda 73
from Atwater, Ca.
I like not having too many gadgets to operate it...
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Dryer works well
on March 7, 2023
Posted by: Mommomaz
from Clarkdale Az
It will have to put carpet down to keep it from moving on the tile
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
dryer
on March 6, 2023
Posted by: llag
from upstate ny
I bought this about a mouth ago it works good accepts was getting a large scraping noise the first couples of days that slowly went away. so far so good.
No, I would not recommend this to a friend.
Response from manufacturerBy Hotpoint Appliances , March 9, 2023
Hello - We really appreciate the honest review and feedback. It means so much to us.
It is very exciting to hear that you enjoying this model so far. We always aim to make appliances that perform well for everyday homes. It is also good to know that the noise you noticed went away. We're confident that this dryer will last you many years to come.
Not that we expect anything, but if you do run into any problems always feel free to get in touch. We're always here for you.
Stay safe.
Jonathon@Hotpoint
It is very exciting to hear that you enjoying this model so far. We always aim to make appliances that perform well for everyday homes. It is also good to know that the noise you noticed went away. We're confident that this dryer will last you many years to come.
Not that we expect anything, but if you do run into any problems always feel free to get in touch. We're always here for you.
Stay safe.
Jonathon@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
1
Takes too long to dry
on March 6, 2023
Posted by: Lilly 15
from Las Vegas, NV
Very disappointed with this dryer. It takes an hour and a half to dry an average load of clothes. It is also very hard to open and close the door.
No, I would not recommend this to a friend.
Response from manufacturerBy Hotpoint Appliances, March 9, 2023
Hello - Thank you so much for taking some time to share your thoughts and review. This means a lot to us.
We're sorry that this model hasn't exceeded your expectations. We can definitely understand the frustration and disappointment. This is definitely something we're going to be taking note of. Additionally, we will be sending this to our product team to review.
Thank you so much for sharing, stay safe out there.
Jonathon@Hotpoint
We're sorry that this model hasn't exceeded your expectations. We can definitely understand the frustration and disappointment. This is definitely something we're going to be taking note of. Additionally, we will be sending this to our product team to review.
Thank you so much for sharing, stay safe out there.
Jonathon@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
4
Good bare bones
on March 5, 2023
Posted by: Me4winns
from Utica, Michigan
Needs upgrades, door, no light inside, more upscale look and feel
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Smells horrible even after turned off
on March 5, 2023
Posted by: The Ants
from Philadelphia, Pa
Dryer has no light. Easy to use knobs, simple design. A bit smaller than average dryer. The chemical smell las Ed for at least 2 weeks after brand new dryer was installed. Door is hard to open, too.
I would recommend this to a friend!
Response from manufacturerBy Haley@Hotpoint, Hotpoint , March 7, 2023
Hello there.
Thank you so much for providing us with a review. When an appliances features and looks are not what you expect, we understand that it can ultimately cause disappointment. Having such a smell within your home can raise concerns and we absolutely apologize for this.
If there is ever anything you need, please feel free to connect with us at any time. It is such a pleasure to have you as part of our Hotpoint family.
-Haley@Hotpoint
Thank you so much for providing us with a review. When an appliances features and looks are not what you expect, we understand that it can ultimately cause disappointment. Having such a smell within your home can raise concerns and we absolutely apologize for this.
If there is ever anything you need, please feel free to connect with us at any time. It is such a pleasure to have you as part of our Hotpoint family.
-Haley@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
Dryer just what I needed
on March 5, 2023
Posted by: Pretty Kenny
from Moreno Valley, California
I purchased this dryer because of the reviews a few bad but mostly good and overall I have had nothing but great success with this dryer. A perfect fit for my needs and my family needs.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Poor heating
on March 4, 2023
Posted by: Junebug75
from Corry, pa
I have owned this dryer for less than 3 months and the thermostat has to be replaced. Part had to be ordered and will take over a week to come in. No a happy camper.
No, I would not recommend this to a friend.
Response from manufacturerBy Haley@Hotpoint, Hotpoint , March 7, 2023
Hello there.
We appreciate your time taken to share this review with us. We are incredibly sorry to learn after just a few short month, your unit needed service. It is truly our pleasure to help out and are glad to know we are getting a replacement part out to you. Your patience with us at this time is very appreciated and we apologize for this disappointment.
If there is anything further we could help with, it is truly our pleasure to do so. Please feel welcome to connect with us any time. Thank you for choosing Hotpoint when it comes to your home's needs.
-Haley@Hotpoint
We appreciate your time taken to share this review with us. We are incredibly sorry to learn after just a few short month, your unit needed service. It is truly our pleasure to help out and are glad to know we are getting a replacement part out to you. Your patience with us at this time is very appreciated and we apologize for this disappointment.
If there is anything further we could help with, it is truly our pleasure to do so. Please feel welcome to connect with us any time. Thank you for choosing Hotpoint when it comes to your home's needs.
-Haley@Hotpoint
Written by a customer while visiting manufacturer