Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
5
Easy to use
on April 5, 2023
Posted by: kate5056
from San Diego, CA
I have only had my machine for about a month. So far everything's works well & I am happy with the results
I would recommend this to a friend!
Response from manufacturerBy MichaelBatHotpoint, HotpointAppliances, April 26, 2023
Hello there,
We’re thrilled that you’ve been enjoying your new dryer and the powerful performance it offers. Laundry can seem like a constant chore, but having a dryer that you know works well can take some of the load off. We really love the large capacity of this model, and the auto dry feature means it never runs longer than necessary. We truly appreciate you taking the time to leave us your review and please know we are here should you need us in the future. -MichaelB@Hotpoint
I bought the dryer ..had to buy conversion kit for propane.. used the dryer for less than 2 weeks and had to file a warranty claim.. the machine wont heat up.. waiting on parts to get fixed.
I would recommend this to a friend!
Response from manufacturerBy Charlie@Haier, GE_Appliances, April 6, 2023
Hello- thanks for contacting us. We can understand how frustrating it is when your dryer isn't working the way that it is supposed to.
We’re so sorry to know this hasn’t been the best experience, but we absolutely want to help get this taken care of for you.
We encourage you to continue to work with us on this. We are here to help if you need additional assistance. -Charlie@Haier
Much slower to dry than my last dryer and I wish I knew about the buzzer before I purchased it
No, I would not recommend this to a friend.
Response from manufacturerBy Charlie@Haier, GE_Appliances, April 6, 2023
Hello,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your new dryer. Please accept our apologies for your disappointment and any inconvenience this may have caused you. Our product team is constantly working to improve everything we offer and honest feedback like yours definitely helps them accomplish that goal.
Please feel free to reach out with any other questions or concerns you may have. -Charlie@Haier
I have had this dryer for a little over a month if I got a full week out of it I’m lucky. Had to modify the laundry opening to fit it once running the second time using it , it started this scraping noise. Tried fixing didn’t called tech they put service call had to wit week in between I fixed it canceled svc. Ran for a week then it stopped heating had put service call another week before they could come, then needed a part he had to order eating for part so another week and half no dryer
No, I would not recommend this to a friend.
Response from manufacturerBy Charlie@Haier, GE_Appliances, April 4, 2023
Hello there, thank you for taking the time to reach out with this feedback.
We appreciate your firsthand account of your experience with the unit. Please accept our apologies for your disappointment and any inconvenience this may have caused you. We encourage you to continue to work with us on this. We are here to help if you need additional assistance. -Charlie@Haier
Great dryer! If you’re looking for a standard dryer, no bells and whistles. This is the perfect dryer to get! Very affordable, easy install exactly what I was looking for!!
I would recommend this to a friend!
Response from manufacturerBy MichaelBatHaier, HaierAppliances, April 25, 2023
Hello there,
We’re so happy that you’ve been enjoying your new dryer. Laundry can seem like a constant chore, but having a dryer that works well can make things a bit easier. We really love the simplicity of this model, and the massive capacity means you can fit large items like bedding with no problem. We truly appreciate you making Hotpoint Appliances a part of your home and for taking the time to leave a review. Please know we are here should you need any assistance. -MichaelB@Hotpoint
I love my new Hotpoint dryer! The automatic sensor is a nice touch (my old GE dryer was 14 years old... a dinosaur!) But I do have one minor quibble: there's no interior light when you open the door.
I was limited to size therefor limiting my pick of gas dryers that can be switched to propane. The dryer does what dryers do, but is VERY cheaply made. Not even a light in the interior. Hope it lasts longer than the warranty.
No, I would not recommend this to a friend.
Response from manufacturerBy MichaelBatHaier, HaierAppliances, March 31, 2023
Hello,
We’re glad that we were able to provide a dryer that fits your space, but we’re sorry that you’ve been less than impressed with the overall quality and the lack of interior lighting. We are constantly working to improve our products and we will share your experience with our product team so that we prevent these issues on future models. We truly appreciate you taking the time to leave us a review and please feel free to contact us with any questions or concerns you may have. Best regards. -MichaelB@Haier