Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
3
OK dryer
on June 4, 2024
Posted by: Skooter
Takes forever to dry towels. Over a hour or more to dry 3 towels .
Response from manufacturerBy Tierra, Haier_Appliances, June 5, 2024
We're here to assist you with your dryer. There are several factors that can cause your towels to take a while to fully dry, such as wetness or the size. Please refer to the article below for more information on this:
After more than 20 years of dependable service, our old dryer finally got so noisy from its drum rollers being worn out, and the fact that replacement parts for it were no longer available, we got a new one 2 months ago. What a relief. We had forgotten how quiet a dryer should be. This one reminded us of that.
I bought this dryer to replace a 35 year old unit. It's good, dries clothes well. I wish it had a way to open the door part-way, Now it's either closed or open all the way.
Dryer takes multiple cycles to dry clothes. I had an older dryer that worked better than this one.
No, I would not recommend this to a friend.
Response from manufacturerBy Charlie, Haier, March 22, 2024
We want to assist you with your dryer and we recommend referring to the troubleshooting steps at this link if clothes are taking a long time to dry: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm