Customer reviews from manufacturer
Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Average customer rating
4.4
(842 Reviews)
Rating breakdown 842 reviews
5 Stars
528
4 Stars
190
3 Stars
58
2 Stars
27
1 Star
39
87%of customers recommend this product.
(
643 out of
735)
Customer Reviews for Hotpoint - 6.2 Cu. Ft. Gas Dryer - White on White with Silver
Customer Rating
5
on June 27, 2023
Posted by: JB70
from NJ
Dryer works good have no issues with it like the appearance
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
on June 26, 2023
Posted by: Ed51
I just bought this and I used one time it’s broken already the igniter did not work after that.
Response from manufacturerBy Tierra@Hotpoint, GE Appliances, June 28, 2023
Hello there,
We're so very sorry that your new dryer is broken and the igniter isn't working. We certainly understand how disruptive something like this can be and we appreciate you letting us know about your experience, as we are always looking for ways to improve.
Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're here when you need us. Best regards. - Tierra@Hotpoint
We're so very sorry that your new dryer is broken and the igniter isn't working. We certainly understand how disruptive something like this can be and we appreciate you letting us know about your experience, as we are always looking for ways to improve.
Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're here when you need us. Best regards. - Tierra@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
works great
on June 25, 2023
Posted by: john flad
from new jersey
had this dryer for 3 months now it took sometime to get use to it but it's great. Buzzer is a little loud but not a major issue
Written by a customer while visiting manufacturer
Customer Rating
5
Dryer
on June 23, 2023
Posted by: Snowwhite311
from Lancaster Ca
I received this for my birthday in March, and it has been the best gift ever.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
NEW DRYER
on June 23, 2023
Posted by: 1Dottie
from Pennellville, New York
I have had this dryer for 1 month now and now that problems caused by gas company have been fixed--I LOVE IT!! It runs quiet and dries clothes in a reaonable time
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Not pleased.
on June 19, 2023
Posted by: Not pleased at all
It takes a longer time to dry a normal load of laundry. The manual was not helpful. It only covered installation and trouble shooting. It did not cover operation. For example a buzzer goes off during the drying. I don’t know why.
No, I would not recommend this to a friend.
Response from manufacturerBy Jonathon@Hotpoint, Hotpoint Appliances , June 19, 2023
Hello - Thank you for taking a moment to get in touch and share your feedback on this model. We are sorry that it hasn't exceeded your expectations.
We are going to be taking the feedback you've shared and sending it over to our product team to review. This includes the information on the manual, we always want everyone to know how to use our appliances and having a good manual can help with that. Also, the buzzer that you are hearing is an early buzz for the end of cycle signal. There is less chance of clothes getting wrinkled if they are removed from the dryer promptly and the signal alerts you that the cycle is about to end.
Let us know if you have any other questions. We are always happy to help. - Jonathon@Hotpoint
We are going to be taking the feedback you've shared and sending it over to our product team to review. This includes the information on the manual, we always want everyone to know how to use our appliances and having a good manual can help with that. Also, the buzzer that you are hearing is an early buzz for the end of cycle signal. There is less chance of clothes getting wrinkled if they are removed from the dryer promptly and the signal alerts you that the cycle is about to end.
Let us know if you have any other questions. We are always happy to help. - Jonathon@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
A good product at a good pric
on June 17, 2023
Posted by: Arms3856
from Phoenix Az
We bought the pair and liked the price and the quality of the pair of them
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
So far, so good.
on June 14, 2023
Posted by: JandP
from San Francisco, CA
Our old dryer unexpectedly died and since parts to repair it were not available due to its age we had to find a new one. Just wanted the basics and this one fit the bill.
I would recommend this to a friend!
Response from manufacturerBy Haley@Haier, Haier, June 15, 2023
Greetings!
Thank you so much for coming to us when it came to your dryer replacement. It is such a pleasure to have you as part of our team. It's great hearing how well this model is working for you and hope for many years of enjoyment.
If you ever have any questions or suggestions, please feel welcome to connect with us any time. We love hearing from our Haier family.
-Haley@Haier
Thank you so much for coming to us when it came to your dryer replacement. It is such a pleasure to have you as part of our team. It's great hearing how well this model is working for you and hope for many years of enjoyment.
If you ever have any questions or suggestions, please feel welcome to connect with us any time. We love hearing from our Haier family.
-Haley@Haier
Written by a customer while visiting manufacturer