Customer reviews from manufacturer
Hotpoint - 3.8 Cu. Ft. 11-Cycle Top-Loading Washer
Average customer rating
3.8
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
89
4 Stars
48
3 Stars
19
2 Stars
9
1 Star
30
74%of customers recommend this product.
(
142 out of
192)
Customer Reviews for Hotpoint - 3.8 Cu. Ft. 11-Cycle Top-Loading Washer
Customer Rating
1
Worst machine ever!
on January 28, 2022
Posted by: Shannom
from Louisiana
I’ve had nothing but trouble since owning, I regret not fixing and keeping my 20 year old Maytag that could wash circles around this dumpster. Waiting on repairman for the third time, now it doesn’t spin. Less than 4 years old. Waste of money.
No, I would not recommend this to a friend.
Response from manufacturerBy Mike@Haier, Haier, January 31, 2022
Greetings,
We're awfully sorry to hear that your washer has needed multiple repairs and certainly understand how frustrating this is. We'd like to investigate this matter further, so an agent will email you. Please be sure to watch for it. Mike@Haier
We're awfully sorry to hear that your washer has needed multiple repairs and certainly understand how frustrating this is. We'd like to investigate this matter further, so an agent will email you. Please be sure to watch for it. Mike@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Excellent washing machine for a decent price!
on April 4, 2022
Posted by: B_wilson2111
from Springfield, TN
This washing machine does everything we need it too and didn’t cost an arm and a leg! We have had !this washing machine for 3 years and it has held up very well. I like to wait to write reviews for this very point. I am very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Malfunctions
on June 28, 2022
Posted by: Cmf09
This washer is the worst. It worked great at first, but now it’s causing issues. It stops during the wash cycle and it doesn’t start up again.
Response from manufacturerBy Gina@Hotpoint, Hotpoint_Appliances, June 29, 2022
Oh no! We’re so sorry your washing machine has been stopping during the cycle and not starting back up. We can imagine how frustrating this is and the inconvenience caused.
We recommend having a qualified technician assess and diagnose your unit. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
Please let us know if you need additional assistance and we’ll be happy to help. -Gina@Hotpoint
We recommend having a qualified technician assess and diagnose your unit. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET.
Please let us know if you need additional assistance and we’ll be happy to help. -Gina@Hotpoint
Written by a customer while visiting manufacturer