Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
426 out of
487)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Marivic
Gender:Female
Verified Purchase:Yes
Two years excellent TV LOVE LIVE LIVE LOVE IT VERY MUCH. SONY FOREVER
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 16, 2020
Hi Marivic, we appreciate your positive feedback. We are always looking to make SONY better. Thank you! ~Earl
Written by a customer while visiting sony.com
Posted by: CruzForceST
Gender:Male
Verified Purchase:Yes
The TV is gorgeous. The pictures are lifelike. The 4K and HDR reproduction are superb. Netflix in 4K HDR, Hulu in 4K, PS4 Pro connected in 4K HDR. It has just about everything I want. My biggest gripes are the Google interface is not that great. It connects to Google Home, but it doesn't work too great. I wish it had Roku built in. I'll be purchasing a Roku device to use as my main OS instead. The speakers sound great, but same as most TV's these days, the dialog is very low but explosions and music are very loud.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 11, 2020
Hi CruzForceST, We are glad you love our X900F 4K HDR TV. The TV is packed with an array of technologies to deliver an awe-inspiring 4K HDR picture. With Full Array Local Dimming and our powerful X1 Extreme processor, you get to enjoy deeper black levels, greater contrast, and stunning clarity. And, our TRLUMINOS Display delivers smooth and vibrant colors.
We appreciate all of your feedback as it helps improve the product. Erin
We appreciate all of your feedback as it helps improve the product. Erin
Written by a customer while visiting sony.com
Posted by: MikeC67
Gender:Male
Verified Purchase:Yes
I bought this tv do the features and known quality of Sony. I have the same one in my living room. Picture and quality is outstanding. Price is a lot higher than similar brands But well worth the added expense knowingly this should outlast other cheaper brands. I recommend purchasing this tv.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 28, 2020
Hi, MikeC67, We are happy that you are enjoying your new Bravia TV, especially its picture quality. Thank you for choosing Sony! Enjoy! -Vincent
Written by a customer while visiting sony.com
Posted by: Guddi
Verified Purchase:Yes
Overall good but unable to sink with local cable company, some are hard to find when needed. Voice control misunderstanding
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 29, 2020
Hi Guddi, We appreciate the feedback. If you're having some issues getting channels, please follow the troubleshooting steps below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900f/articles/00158454
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900f/articles/00158454
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Written by a customer while visiting sony.com
Posted by: GaryT11
Gender:Male
Verified Purchase:Yes
I've had many Sony products and have never had a problem with them. The picture is great and very easy to use.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 25, 2020
Hi GaryT11, we are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Earl
Written by a customer while visiting sony.com
Posted by: RS63
Gender:Male
Verified Purchase:Yes
Excellent picture very easy to set up the way you want it. Sound is very good for a flat panel good value for the money.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 21, 2020
Awesome! We are happy to hear about your experience with your new Bravia TV. Thank you for the positive feedback and for choosing Sony! -Vincent
Written by a customer while visiting sony.com
Posted by: Whirlyburd
Gender:Male
Verified Purchase:Yes
No spectrum app. After watching Netflix you can’t just go back to Spectrum. You have to go to “INPUTS” and select the correct connection. Difficult for a non technical person like my wife!!!
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 18, 2020
Hi Whirlyburd, we're sorry to hear that you have an issue with your SONY unit. You may find this link helpful:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900f/articles/00147386
Please take note apps that can be installed may vary depending on the app developers and providers. Thank you for choosing SONY. ~Earl
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900f/articles/00147386
Please take note apps that can be installed may vary depending on the app developers and providers. Thank you for choosing SONY. ~Earl
Written by a customer while visiting sony.com
Posted by: quinn69
Gender:Male
Verified Purchase:Yes
works great and is easy to set up and has a great picture
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 14, 2020
Hi, quinn69, We are happy that your new Bravia works great with your system, and that you like its picture quality. Thank you for choosing Sony! -Vincent
Written by a customer while visiting sony.com