Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
426 out of
487)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
1
Power Out in 2 Years!
on June 6, 2021
Posted by: Moryn
Gender:Female
I have had this television for 2 years and just took it out the box 5 months ago the television went out today it won't power on at all! My Sony XBR 55X800E went off today and would not come on. I checked the power cord and power outlet all are working fine with other devices. I trying plugging into another outlet and still would not come on. I'm pretty mad because I only been using this television for 5 months it brand new and goes out.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: MackDaddy
Gender:Male
Verified Purchase:Yes
Great picture, vibrant colors and everything about it was great, until it stopped working 2.5 years after buying it. That isn't long enough for a TV to last. Get better workers to assemble the TV's PLEASE!!!!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Had this for three years. Zero problems. Superb TV!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: MomboEr
Gender:Male
Verified Purchase:Yes
Must reset too often to reestablish wifi, Bluetooth, streaming platforms.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: MoWw
Verified Purchase:Yes
This tv was 3 years old and was great till it just stopped working!
And there is no fixing it ….seeing no one does service anymore.
And there is no fixing it ….seeing no one does service anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5
Excellent picture, color, and viewing angles
on October 21, 2021
Posted by: Lasertech89
Gender:Male
Verified Purchase:Yes
I've had my 900f for almost 3 years and it's one of the best tech purchases I've ever made. Wish I had sprung for the 65 but the 55 is still amazing. I will definitely be considering Sony for my next TV purchase. My only complaint is the remote. It feels cheap and lacks a certain elegance for an upper tier television.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Sam899792
Gender:Female
Verified Purchase:Yes
Randomly turned off while I was watching and started blinking red. Haven’t even had it 2 years.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I have owned this TV for 4 years and have had very few complaints. I purchased it because of it's compatibility with both HDR10 and DOLBY 4k, and the quality controls Sony puts into their product.
The only complaint I have is that 1 update (several years ago) disabled some functionality, however a subsequent update restored and enhanced it.
If you're in the market for a good upper-mid range 4k TV that is a little older, I would absolutely recommend buying this product.
Very easy to understand and set up menu controls, solid base to prevent tipping for those not using a wall mount. Better quality than other leading brands.
I would recommend this to a friend!
Written by a customer while visiting sony.com