Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
426 out of
487)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: MikeC67
Gender:Male
Verified Purchase:Yes
I bought this tv do the features and known quality of Sony. I have the same one in my living room. Picture and quality is outstanding. Price is a lot higher than similar brands But well worth the added expense knowingly this should outlast other cheaper brands. I recommend purchasing this tv.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 28, 2020
Hi, MikeC67, We are happy that you are enjoying your new Bravia TV, especially its picture quality. Thank you for choosing Sony! Enjoy! -Vincent
Written by a customer while visiting sony.com
Posted by: CruzForceST
Gender:Male
Verified Purchase:Yes
The TV is gorgeous. The pictures are lifelike. The 4K and HDR reproduction are superb. Netflix in 4K HDR, Hulu in 4K, PS4 Pro connected in 4K HDR. It has just about everything I want. My biggest gripes are the Google interface is not that great. It connects to Google Home, but it doesn't work too great. I wish it had Roku built in. I'll be purchasing a Roku device to use as my main OS instead. The speakers sound great, but same as most TV's these days, the dialog is very low but explosions and music are very loud.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 11, 2020
Hi CruzForceST, We are glad you love our X900F 4K HDR TV. The TV is packed with an array of technologies to deliver an awe-inspiring 4K HDR picture. With Full Array Local Dimming and our powerful X1 Extreme processor, you get to enjoy deeper black levels, greater contrast, and stunning clarity. And, our TRLUMINOS Display delivers smooth and vibrant colors.
We appreciate all of your feedback as it helps improve the product. Erin
We appreciate all of your feedback as it helps improve the product. Erin
Written by a customer while visiting sony.com
Posted by: Marivic
Gender:Female
Verified Purchase:Yes
Two years excellent TV LOVE LIVE LIVE LOVE IT VERY MUCH. SONY FOREVER
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 16, 2020
Hi Marivic, we appreciate your positive feedback. We are always looking to make SONY better. Thank you! ~Earl
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Overall I am happy with the unit, but it is locking up frequently.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, May 15, 2020
Hi Daveabbott248, we're sorry to hear that you have an issue with your SONY unit. You may follow this link to better resolve the issue: https://helpguide.sony.net/tv/fusltn1/v1/en-003/07-01_04.html
We're glad you like our product. If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Written by a customer while visiting sony.com
Posted by: Enomical
Gender:Male
Verified Purchase:Yes
Easily up and working straight out of the box. Synced all my Android/Google information and had access to all supported apps immediately after setup.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 21, 2020
Hi, Enomical, We are glad to hear about your excellent experience. Thank you for choosing Sony! Enjoy! -Vincent
Written by a customer while visiting sony.com
Posted by: brutus 55
Gender:Male
Verified Purchase:Yes
I just bought the TV and I like it a lot. Great picture and clarity. Easy to use.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 21, 2020
That's nice to hear, brutus. Thank you for the positive feedback and for choosing Sony! Enjoy! -Vincent
Written by a customer while visiting sony.com
Posted by: Rabbar
Gender:Male
Verified Purchase:Yes
I bought this to replace another Sony TV that had audio problems.
I am very happy with this product and its picture and audio qualities.
The only problem was the requirement to register with Google.
I am very happy with this product and its picture and audio qualities.
The only problem was the requirement to register with Google.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 21, 2020
HI, Rabbar, We re glad you are happy with your new TV. Thank you for choosing Sony! -Vincent
Written by a customer while visiting sony.com
Posted by: Anonymous
Verified Purchase:Yes
Had this TV 3 weeks already and so far I’m impressed. I saw Midway that very night on stream PPV and the picture and sound were amazing. I want to buy another one :). I use the Bravia technology with my Sony HT SS380 plus my PS3 and I have a very good picture and sound. Also I have Sony WHCH700 BT headset and wow! Immaculate sound!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 21, 2020
Hi joecello, we are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Earl
Written by a customer while visiting sony.com