Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
426 out of
487)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: tomm888
Gender:Male
Verified Purchase:Yes
The picture is the clearest I've ever seen. The color is lifelike and rich-plus there are ways to change the kind of picture you want according to what you are watching. I was able to fit a 20% larger and fits into the same wall unit as my last TV, yet it is lighter! The controls are easy to use and it is truly a smart TV!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: agimages
Gender:Male
Verified Purchase:Yes
Purchased this yesterday; brought it home and set it up. Very easy for one person and once it was in place, plugged in the Roku stick, plugged the TV in and turned it on. Very easy to set the TV up; just follow the on screen instructions. The picture is great, clear and crisp. Sony continues to be number one in my opinion.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Overpriced
on May 31, 2018
Posted by: Dubshred
Gender:Male
Bad black levels. No wireless headphone support. Remote and interface is bad.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 1, 2018
Hi Dubshred, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. Please reach us at socialsupport@am.sony.com so we can assist you further. Thanks! ~Erin
Written by a customer while visiting sony.com
Posted by: Luke924
Gender:Male
Verified Purchase:Yes
It has a great picture, the sound is good but I would highly recommend a sound bar and it was easy to set up. The only negative I have you have to have an android phone to set up Alexa and I have an IPhone which means your out of luck.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Jorgre
Gender:Male
Verified Purchase:Yes
This Sony tv is a lot better than my other Samsung 4k tvs
The contrast is like a new way and awesome view on it like beyond retina experience.
The contrast is like a new way and awesome view on it like beyond retina experience.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Nick stewart
Gender:Male
Verified Purchase:Yes
Had it about a month and not very happy with it, was missing some parts
No, I would not recommend this to a friend.
Response from sony.comBy Zac, Sony North America Customer Support, May 23, 2018
Hi Nick stewart,
We are very sorry for the inconvenience this has caused, please send us an email at socialsupport@am.sony.com and include your product details and contact information and let us see how we can be of assistance.
We are very sorry for the inconvenience this has caused, please send us an email at socialsupport@am.sony.com and include your product details and contact information and let us see how we can be of assistance.
Written by a customer while visiting sony.com
Customer Rating
5
Great gameplay
on May 15, 2018
Posted by: nasifsinha
Gender:Female
I bought this with PlayStation 4 Pro and am so happy they are performing very well.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Z9D is the best!
on May 12, 2018
Posted by: Tobee123
Gender:Male
I bought this last year (2017) and I am glad I did.
I would recommend this to a friend!
Written by a customer while visiting sony.com