Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
426 out of
487)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: HJS60
Gender:Male
Verified Purchase:Yes
This is my second 4K Sony (other is a 65" in my country home) and I cannot say enough good things about it (or the 65"). It is in our MBR and gets daily use. The picture is sharp and the colors bright and vivid. The only issue I have is with the sound - have to run this up at 20 plus to really hear it and that is not the case with my other one. As far as the apps are concerned, we use Netflix , HBO Go, Showtime and Prime and they seem to work flawlessly. I also have a Roku installed to provide access to Acorn and Britbox which are not included in the Sony apps. All in all I am very pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Wizard749
Gender:Male
Verified Purchase:Yes
I bought this tv a month ago and have it hooked up to my surround sound system via the optical audio out. It works great and the picture is very good.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Nice features, having trouble with it shutting off
on August 9, 2018
Posted by: Skip this
Gender:Female
Verified Purchase:Yes
Nice features, bought the tv 20 days ago, having trouble with it randomly shutting off. Would rate at 5 if worked all the time...
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, August 10, 2018
Hello Skip this, we are sorry for the inconvenience this caused you. The link below will help us isolate the issue you have encountered.
https://www.sony.com/electronics/support/articles/00032613
Regards,
-Erin
https://www.sony.com/electronics/support/articles/00032613
Regards,
-Erin
Written by a customer while visiting sony.com
Posted by: Lenshabby
Gender:Male
Verified Purchase:Yes
Has a Great picture and great features and ease of use
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Brion L
Gender:Male
Verified Purchase:Yes
I have been looking for a new TV for quite some time. The sales person at Best Buy recommended this over the Samsung and LG models and said I would not be disappointed. He was correct. It was easy to set up and the picture is amazing. Everything connected seamlessly and I am very satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: PG1914
Gender:Male
Verified Purchase:Yes
I bought this about 3 weeks ago. It’s has a GREAT picture!!!!! However the android tv software is very slow and buggy. Lots of app crashes and getting stuck resulting in the tv restarting itself. If you purchase this tv, it is a must to get a Roku or Apple TV etc...
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Lyonsden
Gender:Male
Verified Purchase:Yes
Excellent 4K Ultra HD tv. Easy to set up. Purchased this set for the bedroom. Apps are easy to find and easier to install. Have an Apple TV attached to it.
Picture clarity and sound are above par.
Picture clarity and sound are above par.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Pitiful OS
on July 31, 2018
Posted by: BIKEBOYTOO
Gender:Male
Purchased about 6 months ago specifically for Android TV OS. Picture is adequate but inferior to several LG and even a Haier set i own. Interface is sluggish and freezes for painful moments at a time. Remote can be unresponsive for up to 30 seconds. Performed factory. Reset with limited improvement. OS is hellbent on providing unwanted recommendations and pushes Sony content. My first and last Sony product!
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com