Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
426 out of
487)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: ra ra
Gender:Male
Verified Purchase:Yes
on the market there is no better one out I see what the others look like color is not as good.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Turboman
Gender:Male
Verified Purchase:Yes
I purchased this TV because of past experience with Sony TVs. When I saw it in a Consumers Reports review as a best buy and the #3 choice for best TVs for 2017 I knew I had to go see it in person. I was not disappointed. The colors are incredible. The blacks are the deepest black I have ever seen. The icing on the cake was it was easy to hook up and immediately synced with my Sony Blue Ray and AV home theatre. I would highly recommend this TV.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Yitzhak
Gender:Male
Verified Purchase:Yes
I don't have any complaints about this TV. It's been working very well and I'm still learning about what I can do with this TV. Big improvement.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: scorpion_022
Gender:Male
Verified Purchase:Yes
Here is why I think this TV is amazing:
- 4K HDR really shines on this TV. Movies look great and have a lot of detail. You will definitely enjoy movie-watching and TV-show binging w/ this TV!!! ;)
- The TV handles motion for sports really well, no pixelated/freeze-frame/judder issues. Smooth frame to frame transitions. I love it.
- The thin bezel on this TV makes it look so beautiful.
- Google Play and the Android Marshmallow OS is amazing, but you have to set it up properly. There are YouTube videos to help you maximize Android OS efficiency on your Sony TV.
- The brightness level on this TV can be adjusted and it is phenomenal. Bright scenes look lovely and the dark scenes look nice as well. You will need to have proper lighting in your TV-viewing/home-theater environment to enjoy.
- The blacks look very near to perfect black and the colors pop on this screen. I love it! My NVIDIA Shield & Apple TV both look awesome on this TV.
- I've also been gaming on this TV for long hour gaming sessions uptown 3 months now, and it is amazing. There is no lag. The response time is amazing. Turn on 4K HDR and you have a visual dream. An amazing combination for First Person Shooter & Sports games.
- 4K HDR really shines on this TV. Movies look great and have a lot of detail. You will definitely enjoy movie-watching and TV-show binging w/ this TV!!! ;)
- The TV handles motion for sports really well, no pixelated/freeze-frame/judder issues. Smooth frame to frame transitions. I love it.
- The thin bezel on this TV makes it look so beautiful.
- Google Play and the Android Marshmallow OS is amazing, but you have to set it up properly. There are YouTube videos to help you maximize Android OS efficiency on your Sony TV.
- The brightness level on this TV can be adjusted and it is phenomenal. Bright scenes look lovely and the dark scenes look nice as well. You will need to have proper lighting in your TV-viewing/home-theater environment to enjoy.
- The blacks look very near to perfect black and the colors pop on this screen. I love it! My NVIDIA Shield & Apple TV both look awesome on this TV.
- I've also been gaming on this TV for long hour gaming sessions uptown 3 months now, and it is amazing. There is no lag. The response time is amazing. Turn on 4K HDR and you have a visual dream. An amazing combination for First Person Shooter & Sports games.
Couple of things that I wasn't too thrilled about:
- The remote isn't the prettiest I've seen. It gets the job done but I've seen better remotes. I ended up getting a Harmony remote, anyways. But, those can get to be a little pricey. After all, we are talking about a remote.
- The sound on this TV was just mediocre. The speakers on it are after all TV speakers. So, to really enjoy this TV to the max, I would recommend investing in a nice sound-bar or home theater surround system. You will not be disappointed.
- The remote isn't the prettiest I've seen. It gets the job done but I've seen better remotes. I ended up getting a Harmony remote, anyways. But, those can get to be a little pricey. After all, we are talking about a remote.
- The sound on this TV was just mediocre. The speakers on it are after all TV speakers. So, to really enjoy this TV to the max, I would recommend investing in a nice sound-bar or home theater surround system. You will not be disappointed.
Here are a couple of things I'm wishing for:
- I'm hoping that they add the 4K Dolby Vision update soon for this TV. From what I've heard people have been waiting for this for a year. Hope Sony comes through with this.
- Android Oreo update and possibly other patches to deal with the clunky interface. Although I like Android Marshmallow, I still think that they should include an Android OS that is lighter and less taxing on the processor. I feel that, out of the box, the Android OS seemed very clunky/less fluid. I had to go into the Settings to tweak and change the way the OS operates/responds every time I click the button on the remote.
- I'm hoping that they add the 4K Dolby Vision update soon for this TV. From what I've heard people have been waiting for this for a year. Hope Sony comes through with this.
- Android Oreo update and possibly other patches to deal with the clunky interface. Although I like Android Marshmallow, I still think that they should include an Android OS that is lighter and less taxing on the processor. I feel that, out of the box, the Android OS seemed very clunky/less fluid. I had to go into the Settings to tweak and change the way the OS operates/responds every time I click the button on the remote.
Overall, this TV in my opinion is one of the best that you will find in the market today. It covers pretty much all your needs (movie-watching, gaming, TV shows, computer display, etc).
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Duffy7
Gender:Male
Verified Purchase:Yes
I bought this tv two weeks ago and the quality of picture remains very bright as well as highly detailed.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Janice m
Gender:Female
Verified Purchase:Yes
Glad I bought sony...the price was great for the features it came with!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Shortone418
Gender:Female
Verified Purchase:Yes
Purchased TV prior to the holidays, had it set up and delivered on 1/9/18. Love Sony TV’s. My last one was 12 years old, never had a problem with it. Felt bad about geting this new one as there was nothing wrong with the 12 year one, I just wanted a 4K smart TV.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: giantd
Gender:Female
Verified Purchase:Yes
Wifi does not work after update. Hard to get to work. Keeps saying contact sony.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, January 25, 2018
Hi giantd, we are sorry for the experience here. Please allow us to help you. To troubleshoot the TV, you may refer to the steps provided on the link below:
https://us.en.kb.sony.com/app/answers/detail/a_id/38403
Thanks, _Bob
https://us.en.kb.sony.com/app/answers/detail/a_id/38403
Thanks, _Bob
Written by a customer while visiting sony.com