Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
426 out of
487)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Lou100
Gender:Male
Verified Purchase:Yes
Bought 3 weeks ago. Color and pictures are great. First smart tv, and it is easy to program. The remote is easy to use and the spectrum remote works as well/ Nrtflix is so much better on here than on laptop
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Tyner183
Verified Purchase:Yes
If you don't want to spend the money for a Sony OLED, this is the next best thing. Colors are bright and vivid and blacks are darker than night. Better picture than Samsung QLED or Vizio XLED.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Keith01
Gender:Male
Verified Purchase:Yes
So happy we purchased a Sony and not a Samsung or LG!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Pony 36
Gender:Male
Verified Purchase:Yes
Can not be more happy with the purchase of this Tv. Great color and contrast!! Very sharp picture that fills the whole screen. Sports on this Tv are unbelievable!! All my electronics are Sony products and this Tv is just another great product from Sony!!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: RAJ42
Gender:Male
Verified Purchase:Yes
The TV was purchased for a wall mount and it is perfect for that. It is much lighter than our prior TV. It is also feature rich which aid our move away from cable. The picture is great. The lost star is due to a poorly designed remote and a confusing menu system.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Jack T
Gender:Male
Verified Purchase:Yes
I love this TV. Picture quality is great, sound quality could be better but acceptable and will replace my big tv with another Sony of this type.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Smokedout
Gender:Male
Verified Purchase:Yes
Best tv ever get one and see what happens when you get the best
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Erratic - latest upgrade only made issue worse.
on February 13, 2019
Posted by: Not a happy camper
Gender:Male
Using channel jump button to jump between channels was initially just a little bit erratic, occasionally jumping to unknown, unwanted channel. After latest software update beginning of February 2019, issue is way worse, happens all the time. Waiting now for next software update to fix......
No, I would not recommend this to a friend.
Response from sony.comBy Zac, Sony Social Support, February 18, 2019
Hello there,
We regret to hear that you're having issues with this television. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/televisions-projectors/articles/00159487
We regret to hear that you're having issues with this television. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/televisions-projectors/articles/00159487
Written by a customer while visiting sony.com