Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
426 out of
487)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
1
Suddenly won't turn on
on July 16, 2020
Posted by: swulf
Purchased this tv just over 2 years ago. It was a great tv until tonight, when we tried to turn it on and it's dead, it won't turn on. We tried all the troubleshooting recommendations and nothing works.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1
Dud
on September 4, 2020
Posted by: Mdfrodolives
Gender:Male
We bought this TV 2-1/2 years ago to replace our 10-year-old Sony Bravia (unsmart tv). We were happy with it until last week when massive horizontal lines started filling the screen. The amount to fix this out-of-warranty, but less than three-year-old tv, is almost the amount we paid for it.
Do NOT buy this piece of junk. It will be nice for a couple years, then go kaput.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: gr85z
Verified Purchase:Yes
I bought the TV because we wanted something newer and look at possibility of cutting the cable to watch our show we only have a few select shows we watch and don't need all the extras.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Terrible connectivity
on June 9, 2017
Posted by: Jsh1967
Gender:Male
Mine won't mirror my Samsung. Apps dont close. The response time after a selection is getting slower, around 9 seconds. I definitely do not recommend this TV.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, June 10, 2017
Hi Jsh1967, we apologize for any inconvenience. You may refer to the link below to troubleshoot the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/48879/p/61659,95543,96636,96862/c/65,66/kw/screen%20mirroring
https://us.en.kb.sony.com/app/answers/detail/a_id/60594
Regards,
~Erin
https://us.en.kb.sony.com/app/answers/detail/a_id/48879/p/61659,95543,96636,96862/c/65,66/kw/screen%20mirroring
https://us.en.kb.sony.com/app/answers/detail/a_id/60594
Regards,
~Erin
Written by a customer while visiting sony.com
Posted by: Artineastamherst
Gender:Male
Verified Purchase:Yes
I love the tv but lessons should come with it
I will figure it out eventually
I will figure it out eventually
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Not as good as it should be
on July 15, 2017
Posted by: Pizzaman
Gender:Male
I've had Sony TVs for years. The Z9D falls short of expectations especially for an expensive piece of equipment. I returned one and the replacement is worse. Banding and dirty screen effect.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 14, 2017
Hello Pizzaman, we regret that the TVs failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Written by a customer while visiting sony.com
Customer Rating
4
Great features
on August 6, 2017
Posted by: Gopalan
Gender:Male
We are very much happy , this TV provides a awsome experience
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: BillM2018
Gender:Male
Verified Purchase:Yes
Have had my Sony 930E for 3 weeks and can not take my eyes off of it, the picture is phenomenal, out of this world, love this TV. Paired it with a new Sony
streaming DVD player and all is right with the world.
streaming DVD player and all is right with the world.
I would recommend this to a friend!
Written by a customer while visiting sony.com