Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5 out of 5
4.5
(500 Reviews)
Open Ratings Snapshot
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product. 
(
426 out of 487
)
Best Buy Privacy Policy
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
1 out of 5
1
Defective main circuit - television does not work
on February 9, 2019
Posted by: Robert57778
Gender:Male
Verified Purchase:Yes
I purchased this a month and have ago and have not resolved how this defective television will be replaced.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great TV
on March 7, 2019
Posted by: Jimboda
Gender:Male
Verified Purchase:Yes
I bought this about a month ago and its top notch. Its awesome platform to play the PS4 pro on. The brilliant colors and clarity are stunning. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Easy set up great picture
on March 8, 2019
Posted by: Yankee Man
Gender:Male
Verified Purchase:Yes
I bought this a month ago did my homework and am very happy great picture and so easy to set up.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Amazing picture!
on March 12, 2019
Posted by: tsnana
Gender:Female
Verified Purchase:Yes
I bought this tv a month ago after MUCH research and reading reviews. It's great! Picture perfect. Easy set-up of both Sony remote AND cable remote AND android phone app (probably won't use) so that either can be used. Just a little disappointed in sound quality, but I am adding a soundbar and that should add just enough to make this the best viewing ever.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Most beautiful picture ever!!!
on March 19, 2019
Posted by: Lesalana
Gender:Female
Verified Purchase:Yes
We bought this TV about a month ago and it is everything we had hoped for and more. The picture clarity is fantastic and it even "upgrades" the older shows so that they look better. Basketball games are super to watch with no blur, no shadowing, nothing, just super picture.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Beautiful picture
on March 28, 2019
Posted by: Daboys
Gender:Male
Verified Purchase:Yes
I purchased this tv a month ago and I have just one word for the x900f tv AWESOME
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great Quality
on February 20, 2020
Posted by: GOJIRA
Gender:Male
Verified Purchase:Yes
I am very happy. This is my 3rd Sony TV in the last 15 years. It is exceptional!>
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support February 21, 2020
Hi GOJIRA,

Great! We're glad that you're happy with our SONY product. Thank you for choosing SONY.

~Earl
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Awesome TV
on May 11, 2020
Posted by: GEPman
Gender:Male
Verified Purchase:Yes
I'm pleased with the choice I made with the purchased of the TV. Better than the other TV's I considered.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportMay 17, 2020
Hi GEPman, We are glad you love our X900F 4K HDR TV. The TV is packed with an array of technologies to deliver an awe-inspiring 4K HDR picture. With Full Array Local Dimming and our powerful X1 Extreme processor, you get to enjoy deeper black levels, greater contrast, and stunning clarity. And, our TRLUMINOS Display delivers smooth and vibrant colors. Erin
Written by a customer while visiting sony.com
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