Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
426 out of
487)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Dante1369
Gender:Male
Verified Purchase:Yes
I bought this tv 3 weeks ago, for my ps4 pro, and the resolution is great in 4k ultra hdr.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Jghsony
Gender:Male
Verified Purchase:Yes
Just purchased the X900F because it appears to be about the best non OLED 4K TV Sony makes. It took a lot of time for 1 person to put together and setup. The setup pictures were terrible. A few words would have helped a lot. I had some strange issues trying to connect to my 5ghz network connection. I had use the 2.4ghz for now. The setup needed a Google account and I did not have time to figure out my logon info during the setup. I set that up later. I find it difficult to locate things from the Home screen. It is much different than my previous Sony TVs for setting up. At this point I still need to review everything and make sure all is well. TV works great. Trying to get the second HDMI cable into HDMI3 was a beast. I dont understand why Sony went to vertical slots. Its very hard to fit the cable into the HDMI3 slot for my Home Theater.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3
Really love it but worried about reliability
on September 11, 2018
Posted by: wifier13
Gender:Female
Verified Purchase:Yes
I bought this TV because my 2-year-old version of this TV just turns itself off for no reason and I can't always get it to turn back on, and rarely with the remote. I have to unplug it and then wait, sometimes as long as a day or more, before it will restart. I've reset it back to factory settings seventies but to no avail. So this time I got an extended warranty because my non-smart Sony TVs used to last for more than a decade. I am hoping this one will be as reliable as my old non-internet TVs.
No, I would not recommend this to a friend.
Response from sony.comBy Zac, Sony North America Customer Support, September 12, 2018
Hi wifier13,
We regret to hear that you're having issues with this unit. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/articles/00032613
We regret to hear that you're having issues with this unit. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/articles/00032613
Written by a customer while visiting sony.com
Posted by: Unhappy Scott
Gender:Male
Verified Purchase:Yes
Voices do not match lips with mated sound bar. also remote design of central ring is a poor design, easy to hit wrong function, not intuitive or easy to use. Picture is nice quality. Set up was easy.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, November 12, 2018
Hi Scott, Thank you for your feedback on your experience with your TV. We are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. For the lip sync issue, please check the link below.
https://www.sony.com/electronics/support/televisions-projectors/articles/00026069
-Erin
https://www.sony.com/electronics/support/televisions-projectors/articles/00026069
-Erin
Written by a customer while visiting sony.com
Posted by: Badri28
Gender:Male
Verified Purchase:Yes
I love it, brute and very good sound thanks Sony . Keep the good work
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: HJS60
Gender:Male
Verified Purchase:Yes
This is my second 4K Sony (other is a 65" in my country home) and I cannot say enough good things about it (or the 65"). It is in our MBR and gets daily use. The picture is sharp and the colors bright and vivid. The only issue I have is with the sound - have to run this up at 20 plus to really hear it and that is not the case with my other one. As far as the apps are concerned, we use Netflix , HBO Go, Showtime and Prime and they seem to work flawlessly. I also have a Roku installed to provide access to Acorn and Britbox which are not included in the Sony apps. All in all I am very pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
So we have always had Sony TVs and this one continues the tradition of an awesome viewing experience. The researched I did on what is the best screen proved to be right on the mark. We have enjoyed it from day one and at a month we still are immensely super satisfied. Crystal clear viewing; almost as if you are right there!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Slzamo
Gender:Male
Verified Purchase:Yes
I purchased the TV 3 weeks ago and so far we are very happy
I would recommend this to a friend!
Written by a customer while visiting sony.com