Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
426 out of
487)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5
Z9D thumbs up
on July 7, 2017
Posted by: Rp22
Gender:Male
Bought a sony one of the first plasmas and lasted me over 17 years. I know the z9d picture quality is unreal. I hope it'll last me another 17 years.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Erratic - latest upgrade only made issue worse.
on February 13, 2019
Posted by: Not a happy camper
Gender:Male
Using channel jump button to jump between channels was initially just a little bit erratic, occasionally jumping to unknown, unwanted channel. After latest software update beginning of February 2019, issue is way worse, happens all the time. Waiting now for next software update to fix......
No, I would not recommend this to a friend.
Response from sony.comBy Zac, Sony Social Support, February 18, 2019
Hello there,
We regret to hear that you're having issues with this television. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/televisions-projectors/articles/00159487
We regret to hear that you're having issues with this television. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/televisions-projectors/articles/00159487
Written by a customer while visiting sony.com
Posted by: jorgee
Gender:Male
Verified Purchase:Yes
The Z9D TV is absolutely awesome. I have never seen better color on a TV. It so crystal clear and sharp. It really makes watching TV enjoyable. I was able to compare this TV with several other TV'S at the store (some Sony some not) and this one was hands down the best picture of them all.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: rberry88
Gender:Male
Verified Purchase:Yes
A 4K TV with HDR10 and just recently received an update for Atmos. After lengthy research, this is the best TV on the market.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Truly a Flagship TV!!
on July 30, 2017
Posted by: Iceman X
Gender:Male
Coming from a XBR 55x850d, i expected a nice update not Major. But what i got was a MAJOR update. This unit was made to go against OLEDs and it does it's job well. Great brights without looking washed out. And VERY good blacks maybe not true blacks like OLED but very close. Colors, contrast and clarity is all great. Very impress with my purchase. Keep up the good work Sony.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: dopy
Gender:Male
Verified Purchase:Yes
good engineering easy to understand should be made in america
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: WTB8
Gender:Male
Verified Purchase:Yes
TV seems to have good color. I have had plasma's until now...so too early to tell much as I have only had it about 2 weeks. Seems like a good tv, not sure it is a "wow" tv. No book or details on settings, which are somewhat confusing and not overly intuitive, and thus having to get on the website to find out what settings mean, available adjustments, etc., which is a hassle. I hung on a wall, but the feet are ridiculous for this unit... Would recommend waiting until price drops, not sure it is worth the retail listings right now.
Written by a customer while visiting sony.com
Customer Rating
3
Great motion handling But poor picture quality!
on August 8, 2017
Posted by: Joe0484
Gender:Male
I bought the the Sony X800E 43in version on July 25, 2017.
Pros: For a 60hz panel motion handling is great. No real Motion blur to speak of. Input lag isnt the best out their but its good enough. For a mid range tv it has good brightness.I have no real issues gaming on my console. I like the design and plenty of top apps to choose from such as Netflix. Amazon Prime, and Hulu.
Cons: My biggest issue with this tv is the fact that Sony uses an IPS panel. I really wished Sony used a VA panel instead. This tv in a dark room or very few lights on will be a poor choice and I would not recomended it. Dark scenes in movies and TV shows looks more gray than black do to the fact this is an IPS panel. If you always watch TV shows and movies in a very bright room then you will be fine with an IPS panel. That is my only real con but for me its a very big one because contrast ratio is a huge part to good picture quality, and IPS panels have very poor contradt ratios.
Written by a customer while visiting sony.com