Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
426 out of
487)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Kickback
Gender:Male
Verified Purchase:Yes
Overall happy with the TV. I am still figuring things out to personalize it more; such as the App row. I can rearrange the preset apps but unable to add my own apps to the row.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Joe D
Gender:Male
Verified Purchase:Yes
I set the TV up today and it was very easy. The picture is great but the sound is a problem. It's either an echo or a bounce or a feedback problem. I have to call Sony!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Waida
Gender:Male
Verified Purchase:Yes
I bought this a Sony TV a month ago and sure glad I did..
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
The "Sweet Spot" in Sony's smart tv line-up!
on January 23, 2019
Posted by: Mad Max 24
Gender:Male
Verified Purchase:Yes
I purchased this unit a month ago as an upgrade to a perfectly functioning but somewhat dated 10 year old predecessor, and am thoroughly satisfied. Incredible picture quality, whether HD or 4k. Vivid colors, excellent brightness and solid black levels, compliments of the same chip/processor found in Sony's higher end (and therefore more expensive) models make for top notch performance. Menu system is fairly intuitive and easy enough to navigate. TV also plays nice with other components through the ARC HDMI input. Inter-component communication is almost flawless. Only weakness, at least with my unit, is a buggy Netflix app. More often than not it is excruciatingly slow to load, causing me to have to come out and re-open it repeatedly. I know it is not my internet service because Google Play and other apps work fine. Admittedly, I didn't tweak the audio, but TV speakers also sound a bit anemic. On all but the most basic program material, such as news broadcasts, game and talk shows, TV will certainly benefit from a decent, separate speaker system. Otherwise, where it counts most (picture quality), this set aces it! Sony does it again! All at a competitive holiday discount price. I now know why the set was so highly regarded by online reviewers at major publications as one of the best TV values in 2018. I concur and would readily recommend it to anyone who, though may be on a budget, still values brilliant, vibrant, razor sharp pictures comparable to those of the top shelf units.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: amfran21
Gender:Male
Verified Purchase:Yes
I'm giving this tv 3 stars because as much I love it, it hasn't been operating properly for me. The first month of use I did notice it had some lag switching from apps to inputs, I'm going on 2 months with this tv now and it doesn't do anything for me now. The screen freezes, the input selections aren't being picked up anymore, and the apps won't load. I tried to go into the TV's "settings" and nothing would display. I know it's a great tv, but unfortunately I'm getting the experience I wasn't expecting from Sony. There's a reason why I wanted to buy this specific model.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: Kristie7
Gender:Female
Verified Purchase:Yes
Received as a gift but I selected what I wanted
And chose this one
And chose this one
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: RAJ42
Gender:Male
Verified Purchase:Yes
The TV was purchased for a wall mount and it is perfect for that. It is much lighter than our prior TV. It is also feature rich which aid our move away from cable. The picture is great. The lost star is due to a poorly designed remote and a confusing menu system.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Tyner183
Verified Purchase:Yes
If you don't want to spend the money for a Sony OLED, this is the next best thing. Colors are bright and vivid and blacks are darker than night. Better picture than Samsung QLED or Vizio XLED.
I would recommend this to a friend!
Written by a customer while visiting sony.com