Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
426 out of
487)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: michael9455
Gender:Male
Verified Purchase:Yes
This has turned out to be everything I hoped it would be. We also purchased a sound bar and sub-woofer to go with the set. Great for watching movies. Anyway, the picture is awesome (great color saturation and refresh rate) and the unit has performed without fail, thus far.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , January 20, 2020
Hi, michael9455!
We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.
~Earl
We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.
~Earl
Written by a customer while visiting sony.com
Posted by: Titans71
Gender:Male
Verified Purchase:Yes
Overall I like the features and performance. Definitely worth the upgrade.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I bought this tv and I am very happy
The app on the tv are fantastic
The app on the tv are fantastic
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: JohnG1957
Gender:Male
Verified Purchase:Yes
Although it has a beautiful picture this TV will not do screen mirroring between my Ipad Pro and it has problems staying connected to my network connection. I have never had issues with Sony tv's in the past but I think I failed on my research on this model.
No, I would not recommend this to a friend.
Response from sony.comBy Jay, Sony North America Customer Support, January 14, 2020
Hi, JohnG195731uqt1spvms3ad9z4slxc70fw!
You can connect Screen mirroring and Miracast compatible mobile devices to your TV without the use of cables and internet connections. If the Function Doesn't Work, please follow the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x900f/articles/00090420
You can improve the internet connection by following the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x900f/articles/00151038
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
You can connect Screen mirroring and Miracast compatible mobile devices to your TV without the use of cables and internet connections. If the Function Doesn't Work, please follow the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x900f/articles/00090420
You can improve the internet connection by following the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x900f/articles/00151038
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
Written by a customer while visiting sony.com
Posted by: Pinky513
Gender:Male
Verified Purchase:Yes
This is the best television I have ever owned. Great picture. Im still learning things but with the built in google assistant it makes it d.o much easier. I have always used and loved Sony products. Thank you.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Chlebus
Gender:Male
Verified Purchase:Yes
I bought this TV a couple of weeks ago and am so happy I did
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Ace12345678
Gender:Male
Verified Purchase:Yes
We've had this TV since last February. We love the picture, sound, and all the features. The remote is the only reason that we don't give it a 5 star. It is slow and not very user friendly. Despite the cumbersome remote, we would definitely buy this TV again.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
we bought this to look into a smart TV and break the cable ties from our provider. The 4G experience was great. the picture was so much better than the 40" Bravia it replaced. we spent the first evening surfing channels to discover the details of the pictures.
I would recommend this to a friend!
Written by a customer while visiting sony.com