Customer reviews from sony.com
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.5
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
373
4 Stars
70
3 Stars
22
2 Stars
15
1 Star
20
87%of customers recommend this product.
(
426 out of
487)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Hollowoak
Gender:Male
Verified Purchase:Yes
After three weeks of enjoyment it is time to write this recommendation. The XBR55X900F was bought as a replacement to a 42” Panasonic plasma monitor.
Clarity, color and angle viewing have exceeded all expectations.
Clarity, color and angle viewing have exceeded all expectations.
Factory settlings on standard picture mode with the light sensor set to optimized throughout the day this new Sony monitor placed within our den and connected to full surround sound provides a fantastic viewing experience.
As the sun begins to set, the time where house lights are not yet on but dark enough in the room that the picture comes to life, is a great time to show off. Netflix movies, ESPN, Discovery all share a really great picture with the local daily news.
The negative is the remote control. If you review the picture quality, the monitor’s simple design, with the wire management stand, you question who put this remote control in the box. The internal speakers are not worth reviewing and should not be considered as an alternative to the sound.
The lack of written documentation both in the box and online did not effect the score but should be offered to help begin to understand there is so much more then just a pretty picture. This Sony monitor is light years ahead of the old plasma, connected via WiFi with internet access through built-in Chrome-cast. I am taking the long road to learn how to interface with my iPhone, iPad and MacBook but enjoying the view along the way.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 24, 2020
Hi, Hollowoak, Thanks for sharing your thoughts and experience with your new Bravia TV. We will forward your concerns to the relevant team. Thank you for choosing Sony! -Vincent
Written by a customer while visiting sony.com
Customer Rating
5
Just what the doctor (me) ordered!
on March 14, 2020
Posted by: Docgastro
Gender:Male
I've had mine for about 2 years. Proud to say that with the audio connected to my Bose system I enjoy what I consider the best that I can ever need. With Netflix built in and other "smart" features, I feel that I will never need more entertainment devices. The 55" is perfect for my room. The colors and sharpness are top notch. Just as an aside I still have my old SONY Trinitron that has been made digital and it still works like new.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , March 15, 2020
@Docgastro, awesome! I am glad that you are happy with the TV. We appreciate your kind words and thanks for choosing Sony! -Erin
Written by a customer while visiting sony.com
Posted by: Many167401
Gender:Male
Verified Purchase:Yes
I am no happy because when you activate bluetoo netflix dolbyvicion o hdr not work
No, I would not recommend this to a friend.
Response from sony.comBy Jay, Sony North America Customer Support, March 12, 2020
Hi, Many1674016018167627!
We are sorry to hear the issue with this TV. Regarding this case, please check the troubleshooting steps from the link below:
https://helpguide.sony.net/tv/fusltn1/v1/en-003/08-02_30.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
We are sorry to hear the issue with this TV. Regarding this case, please check the troubleshooting steps from the link below:
https://helpguide.sony.net/tv/fusltn1/v1/en-003/08-02_30.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
Written by a customer while visiting sony.com
Posted by: TerryLB
Gender:Male
Verified Purchase:Yes
i had a 2018 was great then 18 months it started green faces on left red faces on right. it was replaced by wxtended warranty. so i got a 2019 950 it is very had to adjust cant get the black out of it and colors very touchy.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support , March 8, 2020
Hi TerryLB, I understand that your xbr55x900f is having issues with the picture quality. Please try following the steps on the links below:
https://helpguide.sony.net/tv/fusltn1/v1/en-003/08-06_01.html
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900f/articles/00026355
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
SONY store Username:
Model Number:
Issue:
Telephone Number:
~Earl
https://helpguide.sony.net/tv/fusltn1/v1/en-003/08-06_01.html
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x900f/articles/00026355
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
SONY store Username:
Model Number:
Issue:
Telephone Number:
~Earl
Written by a customer while visiting sony.com
Posted by: Kratos 1962
Gender:Male
Verified Purchase:Yes
All I can say is WOW! I have an older Sony 49” (2011)TV that still looks great. But is nowhere near as clear and crisp as the x900F. Watching TV in 4K HDR Dolby vision is incredible!
Thanks Sony!
Thanks Sony!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 12, 2020
Hi Kratos 1962,
We are glad you love our X900F 4K HDR TV. The TV is packed with an array of technologies to deliver an awe-inspiring 4K HDR picture. With Full Array Local Dimming and our powerful X1 Extreme processor, you get to enjoy deeper black levels, greater contrast, and stunning clarity. And, our TRLUMINOS Display delivers smooth and vibrant colors.
~Ralph
We are glad you love our X900F 4K HDR TV. The TV is packed with an array of technologies to deliver an awe-inspiring 4K HDR picture. With Full Array Local Dimming and our powerful X1 Extreme processor, you get to enjoy deeper black levels, greater contrast, and stunning clarity. And, our TRLUMINOS Display delivers smooth and vibrant colors.
~Ralph
Written by a customer while visiting sony.com
Posted by: Ahgb
Gender:Female
Verified Purchase:Yes
I purchased two 49 inch 900f Sony 4k one month ago. With so many manufacturers and various models available, I based my decision on other reviews I read and taking into consideration my home environment. So far I am thrilled. Color is very accurate and over all, very pleased.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , March 1, 2020
Hi Ahgb,
Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.
Regards,
David
Thank you for sharing this positive review. We appreciate your time sharing this feedback. Thank you for choosing Sony.
Regards,
David
Written by a customer while visiting sony.com
Posted by: Grillguy40
Gender:Male
Verified Purchase:Yes
We bought this a month ago to replace an aging Plasma TV. We were blown away by the image quality. You literally feel as if you can reach out and touch whatever is on the screen. After a few days I was able to customize some of the picture settings and it looks even more true to life now. As for watching sports or action movies, it is nearly life like. In fact, I would say that it is the most life like motion I have ever seen from a TV. The google assistant is a bit clunky but it works. Overall, the quality, picture, and motion control are exactly what you would expect from a Sony TV of this caliber.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 25, 2020
Hi Grillguy40,
We are glad you love our X900F 4K HDR TV. The TV is packed with an array of technologies to deliver an awe-inspiring 4K HDR picture. With Full Array Local Dimming and our powerful X1 Extreme processor, you get to enjoy deeper black levels, greater contrast, and stunning clarity. And, our TRLUMINOS Display delivers smooth and vibrant colors. Thank you for choosing Sony!
Regards,
Sam
We are glad you love our X900F 4K HDR TV. The TV is packed with an array of technologies to deliver an awe-inspiring 4K HDR picture. With Full Array Local Dimming and our powerful X1 Extreme processor, you get to enjoy deeper black levels, greater contrast, and stunning clarity. And, our TRLUMINOS Display delivers smooth and vibrant colors. Thank you for choosing Sony!
Regards,
Sam
Written by a customer while visiting sony.com
Posted by: Motor city TV man
Gender:Male
Verified Purchase:Yes
So far so good… The TV has lived up to my expectations!
I would recommend this to a friend!
Response from sony.comBy Jay, Sony North America Customer Support, February 23, 2020
Hi, Motor city TV man6012593614!
We're glad that this TV meets your expectations. Thank you for sharing this feedback!
We're glad that this TV meets your expectations. Thank you for sharing this feedback!
Written by a customer while visiting sony.com