It deteriorated after only a few uses, with black material flaking off at the tip, getting into my food. Never again.
Response from oxo.comBy Alex Brynou, August 2, 2023
I apologize for the issue you are having. Please contact Customer Service at 800-545-4411 to discuss this further (8am-6pm ET) or visit our Contact Us page to email us directly.
Written by a customer while visiting oxo.com
Customer Rating
1
Disintegrating after a handful of uses.
on August 2, 2023
Posted by: Hannah L.
I've read other complaints stating the same - I believe there to be a quality control issue with these black materialed utensils. There's flaking, black material at the tips and it was easily marked/scratched by simply flipping bacon. Company refused to replace all black materialed utensils. Will never buy OXO nylon items again.
Written by a customer while visiting oxo.com
Customer Rating
2
Don't buy it.
on February 22, 2024
Posted by: Ronald W.
Very low heat tolerance. Difficult to clean. I'm keeping to see how long it lasts; not optimistic.
Written by a customer while visiting oxo.com
Customer Rating
5
Great tool
on March 1, 2024
Posted by: Kimberly S.
Excellent tool, flexible and durable. Thin enough to get under and egg without breaking it. Superb service from 0XO when I needed a replacement.
Written by a customer while visiting oxo.com
Customer Rating
1
Continuously melts and flakes at edge
on September 22, 2024
Posted by: Philip
On our third one, we use for cooking eggs on non-stick griddle. The edge constantly melts and flakes presenting a danger to the food. If they allowed images I would post them.
Written by a customer while visiting oxo.com
Customer Rating
5
Excellent replacement process
on November 3, 2024
Posted by: Cheryl M.
[This review was collected as part of a promotion.] This is a replacement for a model that broke after over 5 years. The new model has a different material in the seam where the previous model broke.
The whole process was easy & quick.
Written by a customer while visiting oxo.com
Customer Rating
1
Disappointed
on March 26, 2025
Posted by: Kare A.
[This review was collected as part of a promotion.] Too hard, not flexible at all. Not the same turner with oval holes as shown in pictures when purchased.