Didn't even work for 10 minutes after installation
on January 23, 2021
Posted by: Anonymous
from Hicksville, NY
Turned dryer on after it was professionally installed and it ran less than 10 minutes and stopped working. Now it will not work at all. I followed the trouble shooting tips, called the store from whom I purchased and went through trouble shooting with them without success. They advised it is a product issue and I have been given a service appointment for a week later, which is ridiculous considering it was just installed less than an hour ago. Total disappointment. Should have kept my 15+ year old dryer, never had an issue. Only purchased because I needed a new washer. Now I have additional concerns about new GE washer lasting.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Emily@GEA, @GEA, January 28, 2021
Hi MIkeHicks! Thanks for reaching out to us. We're sorry that your new dryer stopped working after 10 minutes. We see how this can be frustrating since this is a new unit. We ensure quality in all of our products and do not foresee any issues with your new washer. If you have any questions, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe! Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Dryer
on January 26, 2021
Posted by: GinnyBD
The main knob is hard to turn. The lint trap does not easily slip in/out when removing or replacing. The drying options are good (we don't use them all).
FYI - While doing this review, I could not scroll. There was no visible submit button. I had to close the feedback and start again
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use quick to dry clothes
on January 27, 2021
Posted by: Mikey1007
from Freehold, NJ
Great dryer. Does a great job in drying clothes. Easy to use
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great machine
on January 27, 2021
Posted by: Eddie bulkster
from Nj
Dryer works well.very satisfied with the results .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
works fine
on January 28, 2021
Posted by: mtornet
from manorville, ny
so far so good. only using for a short time. like buzzer feature when load is done
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Not very happy
on January 31, 2021
Posted by: CeeS
from NJ
I was given this washer for Christmas, had a professional install it and 3 days later the motor went. Also did not have a good experience with GE repair dept and the repair company Synergy that came had an attitude and a half. Overall horrible
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 2, 2021
Hello CeeS - Thanks for taking time to share your washer experience. We're deeply sorry for the motor trouble and understand how this would be frustrating. Also, we'd like to apologize for any poor customer service that you've experienced, this isn't what we want for our customers and we hope that we can earn your trust back in the future. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on February 1, 2021
Posted by: rydell
from Philadelphia
Had less than 60 days still how to operate the machine
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, February 12, 2021
Hi rydell, we're glad to see you're loving the features on your new dryer! We're glad to have you in our GE Appliances family!
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
perfect size with good features
on February 4, 2021
Posted by: katdryer
from brick, new jersey
fits the space, I like the quiteness and the door handle at top
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, February 17, 2021
Hello katdryer - Thanks for your review. We are glad you are happy with your new dryer purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home! Olga@GEA
Written by a customer while visiting geappliances.com