Customer reviews from Razor USA
Razor - Crazy Cart - Black
Average customer rating
3.5
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
26
4 Stars
3
3 Stars
3
2 Stars
3
1 Star
13
54%of customers recommend this product.
(
22 out of
41)
Customer Reviews for Razor - Crazy Cart - Black
Customer Rating
1
bad battery
on March 26, 2021
Posted by: Van R.
from Oakland
I bought 2 for each of my kids. Brand new, it would last 15 minutes on a full charge. Now in year 3, the battery lasts maybe 3 minutes on a full charge. This purchase has been a total disappointment and not worth the money at all.
No, I would not recommend this to a friend.
Written by a customer while visiting Razor USA
Customer Rating
1
5 rides in, now junk
on January 16, 2021
Posted by: Mike
from Mi
My son got this for Christmas and it's already broken, it's only January 16! Got in maybe 5 rides and the chain came off the drive. I haven't taken the whole thing apart yet to see if more is broken inside, but wouldn't surprise me.
No, I would not recommend this to a friend.
Response from Razor USABy Customer Support, January 19, 2021
We are sorry to hear your unit is not working properly. Please reach out to our Support team M- F, 8 am to 5 pm PST at 866-467-2967 for assistance.
Written by a customer while visiting Razor USA
Customer Rating
1
Front wheel came off within a week
on December 21, 2020
Posted by: Cynthia
from New Orleans, LA
I bought this for my grandson's birthday. The front wheel completely came off within a week. I only bought it because, not only was it a great fun toy for a boy, it was supposed to be safe.
No, I would not recommend this to a friend.
Response from Razor USABy Customer Support, January 5, 2021
We are sorry to hear your unit is not working properly. Please reach out to our Support team M- F, 8 am to 5 pm pst at 866-467-2967 for assistance.
Written by a customer while visiting Razor USA
Customer Rating
1
bad
on March 25, 2023
Posted by: awddas
[This review was collected as part of a promotion.] the first time i crashed it broke and i could not drive in anymore
No, I would not recommend this to a friend.
Response from Razor USABy customer support, March 28, 2023
We are sorry to hear you crashed the unit. You can reach out to our Support team M-F 8 am to 5 pm pst at 866-467-2967 for assistance in getting back on the move.
Written by a customer while visiting Razor USA
Customer Rating
4
It's good, a few complaints
on March 5, 2021
Posted by: Chikn
from NY
This is a cool drift cart! However after not that long of use, the battery only lasts like 5 minutes, and it feels nothing like 12mph. The tyre is not good and wears out very quickly. I had to replace my tyre like 2 or 3 times. I do not like the pegs on the side, they scratch up easily.
No, I would not recommend this to a friend.
Written by a customer while visiting Razor USA
Customer Rating
2
Motor burnt out in less than 6 months
on April 26, 2023
Posted by: Irritating warranty scam
from WI
Bought the 2 year extended warranty with purchase. Motor burnt out before the end of summer. Working with the warranty company has been ridiculous. They didn’t have a method for shipping the defective unit back for warranty troubleshooting and repairs. So they ask the consumer to troubleshoot over the phone with a technician. After multiple parts sent and installed on my time the cart is still not usable for my son. Still fighting with the warranty company on getting a resolution. It’s been going on for 7 months now.
No, I would not recommend this to a friend.
Response from Razor USABy customer support, May 1, 2023
We are sorry to hear you are having difficulty with the extended warranty company that you purchased a policy from for the 2 yr extended warranty Although the extended warranty is not through us, please reach out to our support team and we can help identify the issue so your extended warranty can get this resolved for you. You can reach us at 866-467-2967
Written by a customer while visiting Razor USA
Customer Rating
2
Bad wheel design.
on December 12, 2023
Posted by: Cal
from Saint Petersburg, Florida
Love the product but whoever design the wheels for these things suck. After a few ride the wheel worn down so fast. If I spent 1k for it I would like the wheels to last a lot longer then 2 rides.
No, I would not recommend this to a friend.
Response from Razor USABy customer support, December 12, 2023
We are sorry to hear your wheels are damaged. Please reach out to our Support team M-F 8 am to 5 pm pst at 866-467-2967 for assistance in getting back on the move.
Written by a customer while visiting Razor USA
Customer Rating
5
Amazing!!
on January 22, 2025
Posted by: Alessandro Coletta.
from Quebec,Canada
I bought one of these carts and it is a blast.I love riding it so much and I really recommend getting one you or your kids will love it!
I would recommend this to a friend!
Written by a customer while visiting Razor USA