Customer reviews from oster
Oster - Oster Versa Pro Series Blender with Low Profile Jar
Average customer rating
3.4
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
24
4 Stars
5
3 Stars
4
2 Stars
6
1 Star
13
54%of customers recommend this product.
(
26 out of
48)
Customer Reviews for Oster - Oster Versa Pro Series Blender with Low Profile Jar
Customer Rating
2
Carafe broke in first year
on March 29, 2019
Posted by: Blenderfrustrated
from MN
Gender:Female
Good blender until carafe broke, now I cannot find replacement for this very expensive blender
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, April 2, 2019
No need to be disappointed! We're glad to hear you enjoyed your blender, and we would be more than happy to assist you. We have high expectations for our appliances, and we want to make sure your Oster experience continues to be an excellent one. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting oster
Customer Rating
1
Doesn't blend fruit for smoothies at all
on April 23, 2019
Posted by: Sabrina31
from Fond du Lac, WI
Gender:Female
I bought this about a year ago and this blender is awful! I don't know if the blades are dull or what but the food constantly gets stuff while blending. It does NOT blend frozen fruit and leaves chunks in it. I have tried blending it several different ways in the blender and you have to constantly stop the blender because the food is stuck and wont move. My Nutribullet did a much better job but they don't last long. I would not recommend this product for smoothie making or any hard blending. When blending the frozen fruit the blender started to smell like something electrical was burning. This product is also very loud but I could have ignored that if it actually blended my smoothie.
No, I would not recommend this to a friend.
Written by a customer while visiting oster
Customer Rating
2
Jar Leaks a few months in
on May 12, 2019
Posted by: cm89la
Gender:Female
The jar started leaking just a few uses in. Great blender otherwise but this is not acceptable. Hoping to return it or get a replacement from Oster, very disappointing.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, May 13, 2019
Thank you for taking time to submit a review! We hate to hear that the blender broke so soon, but we are confident that our Consumer Care team will be able to help you with this. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting oster
Posted by: Apple Lady
Verified Purchase:Yes
This is our third unit. We use it in a daily basis and it gets a workout. Since it's our third, you can tell we like it. My only reason it's not a five star is that I am of the opinion that they could last longer before something major goes wrong.
When we have had problems Oster has provided fantastic customer service. Another reason we stick with this product. Thanks Oster.
Response from osterBy Consumer Care Department, April 15, 2021
Thank you for reaching Oster® Brand. Thank you for appreciating our product. We always make sure that we provide quality products that will be loved by our valued consumers like you. Have a great day!
Written by a customer while visiting oster
Customer Rating
5
Good product
on September 19, 2019
Posted by: chicaBoricua
from Maryland
3 years ago (2016) my husband got me this blender, specifically because it has the smoothie feature. During this time I never had problem of any kind until a month ago before the warranty expires the blender just stop working. I check the warranty and contacted customer service and got the item replaced. I got exactly the one that I returned, the red blender that match my kitchen colors. So far it is working perfectly and I see that now it is a 7 year limited warranty.
I would recommend this to a friend!
Response from osterBy Consumer Care , March 17, 2021
Thank you for leaving such a nice review about our Oster® Versa® Pro® Series Professional Blender with 1400-Watt Performance Motor and 8-Cup BPA-Free Tritan™ Jar, Black. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster
Customer Rating
2
Ok blender but the jar.... ugh
on October 22, 2019
Posted by: JeffLB
from Philadelphia
Gender:Male
Our first Versa burned out within a year for absolutely no reason. All we ever made were smoothies. Oster replaced it at no cost, which we thought was pretty wonderful. The second is working fine, but the plastic jar looks absolutely awful. We follow the instructions for cleaning a T! (Dishwashing soap, water, blend for 30 minutes, rinse, dry)... and nope... it's completely corroded over with a whit film and looks absolutely awful sitting on our counter. Very disappointed. And will not buy an Oster product after this experience.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 22, 2019
We apologize for the inconvenience you had experienced with our Oster blender jar. We will certainly document your findings and forward them on to our development team for review. If there's anything we can do to assist you, please don't hesitate to contact us at (800) 334-0759. We're here for you Monday-Friday, 9am-6pm EST.
Written by a customer while visiting oster
Customer Rating
1
Not great
on February 20, 2020
Posted by: Shweta123
from Kansas
Gender:Female
I bought this blender after reading its reviews. But only after an Year and used hardly with great care the jar started leaking oil and one morning while using the blender made weird sound so I stopped it and lifted the jar and saw blackish thing. My husband asked me not use the blender till the time I don’t get new jar. Now I need to buy new jar .
No, I would not recommend this to a friend.
Response from osterBy Consumer Care, Oster, March 31, 2020
Thank you for taking the time to submit a review. We are truly sorry about what happened with you Oster Pro Versa Pro Blender.
Please accept our sincerest apology for the inconvenience this has caused you. As we always want to make sure that we will be able to meet your expectations.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-667-8623 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST.We look forward to assisting you.
Please accept our sincerest apology for the inconvenience this has caused you. As we always want to make sure that we will be able to meet your expectations.
Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-667-8623 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST.We look forward to assisting you.
Written by a customer while visiting oster
Customer Rating
5
Lasted a long time
on October 6, 2020
Posted by: shood35
from Winter Park, FL
Gender:Male
I purchased this on 2/26/2015. I am now 5.5 years later. Well, the jar is finally leaking. It lasted a long time. It has seen LOTS of use and I was always satisfied. Easy to clean. Now to figure out how to get it fixed or purchase another.
I would recommend this to a friend!
Response from osterBy Consumer Care Department, October 9, 2020
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster