Customer reviews from oster
Oster - Oster Versa Pro Series Blender with Low Profile Jar
Average customer rating
3.4
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
24
4 Stars
5
3 Stars
4
2 Stars
6
1 Star
13
54%of customers recommend this product.
(
26 out of
48)
Customer Reviews for Oster - Oster Versa Pro Series Blender with Low Profile Jar
Customer Rating
3
disappointment
on April 7, 2016
Posted by: Janetm
from McMurray, PA, United States
Gender:Female
I'm rather disappointed in my Versa. It works okay but I'm sorry I didn't get the Vitamix. I continue to have problems with the gasket around the lid even though they sent me a replacement. The gasket is not tight and so it's difficult to get the lid in place without the gasket sticking out somewhere. And now I've noticed that I have brown goo coming out the the bearing in the base of the jar. I've cleaned and used the product according to directions, but it doesn't perform quite as well as my friend's Vitamix,
No, I would not recommend this to a friend.
Response from osterBy OsterSupport, Customer Service, April 25, 2016
I am sorry to hear about your experience. I want to restore your faith back in our brand, and delicious creations in your kitchen with your Versa. Give us a call at (800) 334-0759, and let's fix this for you. Thanks!
Written by a customer while visiting oster
Customer Rating
2
Not the quality I expected
on October 20, 2015
Posted by: Smoothie gal
from Lakewood, CO, United States
Gender:Female
[This review was collected as part of a promotion.] I bought this item a month ago. The smoothie setting does not blend ice correctly. Big chunks are left in smoothie. NOTE: Jar is not shatter proof or high impact resistant. Mine broke very easily and cost me $75 to replace (more expensive than Vitamix jar which is high impact resistant). Do not be fooled, this is not the same as Vitamix. Just invest in Vitamix if your comparing.
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Care , October 22, 2015
I'm very sorry to hear that you've had this problem with the jar and with your smoothie results. I definitely want to assist you with this. Please give us a call at 1-800-334-0759 so that we can get this straightened out. We're happy to help you Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting oster
Customer Rating
1
Not worth it
on March 28, 2015
Posted by: sgoetz
from Hickory, NC, United States
Gender:Female
I purchased this blender a few months ago for smoothies because the reviews said it was compatible to a blendtec or vitamix. That is simply not the case. The speed knob only has 3 settings and it sounds as if it is going to explode if you put it past the first speed. I do not recommend this product.
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Care, March 30, 2015
Thank you for sharing your comments. We certainly understand where you’re coming from, and appreciate you taking the time to give us your feedback. We cannot advise using our products in conjunction with any other brand products, as we have no tested information that would lead us to recommend doing so. Please feel free to contact us in the future if there is anything we can assist you with.
Written by a customer while visiting oster
Customer Rating
4
A never known problem???
on March 1, 2017
Posted by: Chrissie75
from Austria, Europe
We bought the Osterauer Versa about a year ago, used it a lot and simply loved it. Last Sunday I made a 'healthy teriyaki sauce' with mango, garlic, peanut oil, lemon peel and juice and tamari. Something strange happened: the jug seemed to have, everywhere the sauce hit the material, whiteish spots which couldn't be removed (I emptied anc cleaned the jug immediately as always). The material seems to be damaged, the jug looks awful now.
Please advise! You give a 7 years warranty for this machine ...
Please advise! You give a 7 years warranty for this machine ...
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
1
Jar leaks
on February 16, 2018
Posted by: DWWhite
from Lakeland, FL, USA
Gender:Male
I bought this July 2016, and the jar recently began to leak dark liquid from the bottom. Pretty disappointing that I need to buy a new jar after a year and a half
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Service, February 16, 2018
Oster brand products have a long history of reliability and we're sorry to hear that you are having trouble with your blender. We would love to turn this experience around for you. Please call us at 1-800-334-0759 for assistance. We are here for you between the hours of 9AM - 6PM, EST, Monday through Friday. We look forward to your call.
Written by a customer while visiting oster
Customer Rating
5
does everything
on May 27, 2015
Posted by: lucylui
from Sultan, WA, United States
Gender:Female
I bought this machine just to blend smoothies, my magic bullet couldn't keep up with the demand of daily usage. I bought the versa bundle of 2 smoothie bottles and the food processor. I LOVE THE FOOD PROCESSOR for grating soooo many things without a problem at all, the capacity is great for me. The pre programmed settings for smoothies and dips are nice since you can start it and leave it. And yes you can adjust the speed between the 3 "programmed" settings, always a nice touch.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
4
Very good blender
on January 5, 2018
Posted by: José C
from Illinois, United States
Gender:Male
Is a very good blender I really like the way it blends the only problem that I have now is the lid it needs a new rubber seal because it's all loose and I can find a replacement rubber seal or a new lid for the jar.
I would recommend this to a friend!
Response from osterBy Oster, Customer Service, April 13, 2018
We're glad to hear that you are enjoying your Versa blender for salsas, dips, and spreads. We're confident that you can get a replacement sealing ring through our toll free number (800) 334-0759. You can reach us between the hours of 9AM-6PM EST Monday-Friday. The sealing ring for the Versa blender is part 164178-000-000. You can be back blending up your fresh salsas in no time. Thank you for being a loyal Oster consumer!
Written by a customer while visiting oster
Customer Rating
1
Blender just started smoking
on March 13, 2019
Posted by: Soup in Maine
I bought this blender three and a half years ago. I use it fairly regularly, but not daily. I use it for soups and smoothies. I started to make a smoothie a few days ago and smoke started pouring out of the motor. I immediately unplugged it from the wall. To be honest it had been making a weird noise for the past two years anyways. It kept working so I didn't complain. Will not be buying this again. It should have lasted a bit longer than this.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, April 10, 2019
Oh no! That is definitely not the kind of experience that we want you to have. Our blenders were made with the highest quality materials and we expect them to last. We would love the opportunity to restore your faith in us. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting oster