Customer Reviews for Whirlpool - Sidekick Trim Kit for Full-Refrigerator and Up-Right Freezer - Stainless Steel
Customer Rating
1
Horrible design
on October 1, 2019
Posted by: Cbappliance
from Haughton,LA
Gender:Male
First off, if your thinking about buying this trim kit for the all fridge/freezer don’t!! Don’t buy the the whirlpool unit. Do yourself a favor and buy the Frigidaire or Electrolux with the trim kit. This trim kit will not allow you to properly secure, align, or install the two units in the opening. You might as well just slide each one in the opening side by side. The kit will then only provide you with the surrounding frame. Never in all my time installing appliances have I had such an issue installing this type of kit. Like i said save yourself the frustration and money by buying a different brand listed above.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, October 16, 2019
Hey Cbappliance! At Whirlpool, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. If you have any further concerns please reach out to us directly at 1-800-253-1301, or via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare.
Written by a customer while visiting whirlpool.com
Customer Rating
1
No specs available
on February 10, 2025
Posted by: john17
As a Kitchen designer, no spec's are available to review this product before we build our clients kitchen. Why can't you provide this critical piece of information.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 11, 2025
Hello John! We are so sorry we have let you down. Whirlpool takes pride in our products and service, and we are so sorry we did not meet those expectations. We would love to look into this for you and try to provide any information needed. Most installation manuals should be available for download online. Kindly e-mail us at CanadaSocial@Whirlpool.com with your model and serial number, phone number, and case #673587. We look forward to hearing from you! -Alisha
Written by a customer while visiting whirlpool.com