Customer reviews from lg.com
LG - SIGNATURE 22.8 Cu. Ft. French InstaView Door-in-Door Counter-Depth Refrigerator with Wifi - Textured Steel
Average customer rating
3.9
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
33
4 Stars
4
3 Stars
1
2 Stars
4
1 Star
9
70%of customers recommend this product.
(
28 out of
40)
Customer Reviews for LG - SIGNATURE 22.8 Cu. Ft. French InstaView Door-in-Door Counter-Depth Refrigerator with Wifi - Textured Steel
Posted by: Mary Martin
from Glastonbury, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] We moved into our “dream home” almost a year ago. It was everything we were looking for and in a beautiful area. The kitchen was a major draw with a 15 ft. Island and all very top quality appliances. We were so impressed with the LG Signature Refrigerator. It was a dream to look at and had every possible feature that screamed modern and high tech. Just recently, I noticed that the ice was coming out soft and very see through. The next day I checked for something in the freezer and realized it was losing cooling capacity. We call the LG 800 number for service and they took our info. The next day a new compressor and new coil were delivered. The following day, a service tech showed up and within 2 hours, the new parts were installed and we were good as new. Just excellent customer service as quick as could be. There are so few things that are taken care of as easily as this nowadays so we are so appreciative.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, April 4, 2023
Hi, thank you for taking the time to post your positive review for your SIGNATURE LG 23 cu. ft. Smart Counter-Depth Refrigerator and your experience with the repairs. We're glad to hear your fridge was quickly repaired and back to working condition soon after you placed the initial phone call! Enjoy the LG Signature Refrigerator kitchen experience! Should you need to contact us, please know we're available on social media. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. ^Chris
Written by a customer while visiting lg.com
Posted by: RHK JWK
from West Harrison, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the most impressive refrigerator I've every seen let alone own. When I had an issue with the refrigerator, the service advisor anticipated my needs and had the parts readily on the truck. Fantastic refrigerator and service.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
1