Customer reviews from lg.com
LG - SIGNATURE 22.8 Cu. Ft. French InstaView Door-in-Door Counter-Depth Refrigerator with Wifi - Textured Steel
Average customer rating
3.9
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
33
4 Stars
4
3 Stars
1
2 Stars
4
1 Star
9
70%of customers recommend this product.
(
28 out of
40)
Customer Reviews for LG - SIGNATURE 22.8 Cu. Ft. French InstaView Door-in-Door Counter-Depth Refrigerator with Wifi - Textured Steel
Posted by: L and L
from Oak View, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] The doors are unusually heavy. Having to open both sides of top doors to access the meat storage section is not great. The top door shelves for the are sorta??????
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Didnt install water dispenser or ice
on April 2, 2020
Posted by: Jaygirl
from Missouri City texas
I bought refrigerator 4months ago and they say the company was suppose to make sure everything was installed.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
5
Response from lg.comBy ^DLI, LGE Social Media, October 16, 2020
I am sorry that your unit was not properly installed. The unit should have absolutely been checked before the company left that provide installation to ensure everything was working to your satisfaction. I certainly hope the issue has been resolved. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Substandard compressor
on October 20, 2020
Posted by: Susee
from Milwaukee
Compressor failed after 4 years, had warranty for 5 years
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 22, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
great look but horrible operation
on December 30, 2020
Posted by: Desireeray
from Oakland, CA
I purchased this refrigerator about 1.5 years ago. About 6 months in I was having trouble with the ice maker and now FF code so I looked up the code and defrosted for over 10 hours. When I plugged in and thought everything was fine. About 3 hours later FF code again. Defrosted again plugged in and 3 hours later another FF code. So I have been unplugging and plugging the refrigerator every 3 to 4 hours for about 4 days.
Pros: Style/Design, easy to use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 31, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Doug888
from Frisco, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Going on 1.5 years and no problems at all. Superb high-end features. Love the small see-through door for quick access.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: SandJ
from PHX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This fridge is a head turner. Whenever people come over and see it for the first time they comment on how "clean" it looks.
Was originally concerned about the size of the ice maker. However, hasn't been a concern.
Was originally concerned about the size of the ice maker. However, hasn't been a concern.
Pros: Style/Design, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: longtam
from San Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this frig 3 years ago. Good Fridge, very quite, save energy. I just had a bad Compressor and still under 10 year Manufacturing warranty, So LG quickly replaced it with no cost. Just a little disappoint the compressor went bad so quickly within 3 years. Hope the compressor last longer this time.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Daisys5
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it 3 years ago and still love it.
Do get repair contract as my compressor did go out just as it turned 3 years old.
Do get repair contract as my compressor did go out just as it turned 3 years old.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com