Annette Britton, thank you for sharing your valuable washable review with us. The water that remains in the compartments is a result of the siphoning action and is normal in most front loading washers. You can empty the dispenser right into the wash tub to save time when in a hurry. While we cannot implement all suggestions, the information that we receive from our consumers is taken into consideration by our design engineers for future models. We appreciate the time you took to write in regarding your appliance and we will continue to use your comments to improve the look, performance, and quality of our appliances in the future. We thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. Your friendly Electrolux lady, Ruth

On behalf of Electrolux, we apologize for any inconvenience your appliance has caused you and your family, MachadoJD. This is absolutely not the experience we wish upon any of our consumers. We regret that you had to have a service call so soon and unexpectedly. Though no manufacturer can guarantee against repairs or service visit with any of their models, Electrolux does stand behind their products and services. I have every confidence in our Authorized Service Provider, and that your recent service appointment has resolved your concerns. Should you have any questions, please do not hesitate to reconnect with us directly. Your Electrolux friend, Ruth