Customer reviews from electroluxappliances.com
Electrolux - Front Load 8.0 Cu. Ft. 9-Cycles Gas Dryer with Steam - Titanium
Average customer rating
4.4
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
334
4 Stars
81
3 Stars
22
2 Stars
14
1 Star
29
89%of customers recommend this product.
(
416 out of
466)
Customer Reviews for Electrolux - Front Load 8.0 Cu. Ft. 9-Cycles Gas Dryer with Steam - Titanium
Customer Rating
5
Great Cleaning Power - A Pleasure to Use!
on October 9, 2017
Posted by: HorseRydr
from Gurnee, IL, United States
[This review was collected as part of a promotion.] I bought the W/D pair 1 month ago and have never enjoyed doing laundry this much. It is truly a pleasure to use.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Lint causing fan vibration
on January 6, 2018
Posted by: Unhappy in Titletown
from Green Bay, WI, United States
We purchased this EFMG617sIW dryer at the end of July. I would not stay running the day it was delivered. Tech ordered all electronics to fix and 10days later we had a dryer. First time ever I had to use a laundromat. Then 8 weeks later it starts to vibrate. Tech comes out and removes little net from the blower fan. Seem they designed this dryer with the fan pulling the hot air out of the drum. Didn’t they ever look at a dryer vent pipe. Anyway the lint got past the lint screen and accumulated on the fan blades causing the fan to vibrate and shake. The repair tech came out and cleaned about two cups of lint off the blades. That lasted about 5 weeks and he was back again. He called the tech line and was advertising send that a new lint trap screen was made available for that problem. That was ordered. We used the machine for the 6 days it took two children me in. I asked him t take the machine apart again thanks clean the fan, he did not seem very happy about that request. He did it and cleaned lint off the fan and then installed the new lint trap. It really does not look different then the old me and des not seem t fit tighter. I’m crying ncerned it’s just a matter of days before enough lint slips past the trap and get caught on the fan. I’m not happy at all and would not suggest this design dryer t anyone. Ps: they didn’t even pay the $24 of laundromat costs. Oh ya. And it never seems to be able t tell when the cloths are dry. Spoke me much for the “energy star” rating. I wish the CEO Jonas Samuelson would give me a call about this product. I would like to talk shop with him about the car business (he is ex-GM) and American industry. We can do better then this now and he knows it hence the investment in the US.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, January 11, 2018
Unhappy in Titletown, I truly regret any frustration and inconvenience this matter may have brought to you and your family. My research into your consumer file shows Appliance, Service Professional (920-593-8891) worked diligently to restore your dryer to factory specifications. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. In today’s competitive marketplace feedback from our consumers is vital to our continued success. Please be assured your comments are reviewed online by our product gurus, who I'm sure will find value in your observations. Should you have any questions, please do not hesitate to reconnect with us directly for assistance. Your Electrolux professional, Ruth
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
User friendly
on February 10, 2018
Posted by: Kbstacey
from Holland, MI, USA
[This review was collected as part of a promotion.] Very happy with our high efficiency machine. It makes doing laundry not seem like such a chore and even fun. It's just like the commercials say . Put your clothes in, press a few buttons to customize your load and voila! Love it!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Great Product
on March 30, 2019
Posted by: Ruthann
from Kenosha, WI
[This review was collected as part of a promotion.] Very quiet, fast and many features to choose from.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Nice designed unit - needs minimal clearance
on June 5, 2016
Posted by: Apollo 1
from Moraga, CA, United States
Paired with a EFL617SIW washer, and very happy with both. Installation allowed the stacked set to fit a very tight space where others would not. Dryer connection sits more toward the front allowing a quick 90 deg. connection with just a few inches of clearance needed behind. Gas Dryer works well, but the metal screen on the back wall of the dryer comp compartment (where the heat comes in) quickly got a blackened spot on it, probably from dark fabric fibers. Have not seen any damage to clothing, so we hopes its just a characteristic development. Will ask retailer about it and mild grumbling from washer, and repost if any issues.
I would recommend this to a friend!
Response from electroluxappliances.comBy Courtney, Online Outreach Specialist, June 24, 2016
Apollo 1, I'm sorry you've encountered these recent issues with your washer and dryer. Please look for my email communication to your shortly. Kindly, Courtney
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Burning my cloths
on June 6, 2017
Posted by: dc2017
from Rockville, MD, United States
I bought this unit with my washer and since the first time usage, its burning my cloth and I only had this for less then 3 months. Initially, I thought my kids did some thing to there cloth and we notice that it was like this for lot of our cloths and thought it was weird so we looked up the dryer and it had been having issues with this problem dating back to 2008. We just sent a request to my local appliance store to see if I can exchange this for another products. If you are buying this products beware of this and buy it with discretion.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Brandi, Online Outreach Specialist, June 7, 2017
Uh oh, dc2017! I am sorry to hear that this happened! These appear to be knit or activewear clothes and may have been dried on too high of a heat setting. If not, we will be happy to send a technician out to take a look at the dryer for you. Please contact us directly at 1-877-435-3287. ~ Brandi
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Perfect steam leaves clothes wet
on June 20, 2016
Posted by: Blah
from Chicago Suburbs
Washer and dryer installed 2 weeks ago. Got a chance to try the instant refresh setting. In 10 minutes clothes come out cool and wet. Not happy
Response from electroluxappliances.comBy Jennifer , Online Outreach Specialist, July 27, 2016
Good morning, Blah. Thank you for your recent purchase, we are excited that you have chosen Electrolux for your appliance needs. We understand that you are unhappy with the instant fresh setting on your dryer. Would you mind contacting us to discuss this further? Hope to hear from you! Thank you, Jennifer
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Great product!!
on July 13, 2016
Posted by: dannygg20
from Atlantic City, NJ, United States
I bought this washer and dryer set about a month ago after my ancient washer stopped working. I love the settings and all the features they offer. I have used the steam features and they work well.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com