Customer reviews from electroluxappliances.com
Electrolux - Front Load 8.0 Cu. Ft. 9-Cycles Gas Dryer with Steam - Titanium
Average customer rating
4.4
(480 Reviews)
Rating breakdown 480 reviews
5 Stars
334
4 Stars
81
3 Stars
22
2 Stars
14
1 Star
29
89%of customers recommend this product.
(
416 out of
466)
Customer Reviews for Electrolux - Front Load 8.0 Cu. Ft. 9-Cycles Gas Dryer with Steam - Titanium
Customer Rating
5
So far So good
on February 22, 2017
Posted by: dbenton
from Maumelle, AR, United States
[This review was collected as part of a promotion.] Have only had this for about a month now. Went from an electric dryer to this gas dryer. Switch over was easy but the two adaptors did not fit my gas line coming into the utility room. Had to go buy one before we could hook it up. It seems to dry clothes faster and it is very quite.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Like it but needed repair
on March 22, 2017
Posted by: Snuznb411
from California, United States
From the day it was installed, the dryer makes a loud knocking sound every few minutes. We are told this is a common problem and there is a 50% chance that the parts will fix it. After 3 wks we are still awaiting parts.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, March 24, 2017
Snuznb411, I apologize that your dryer needed a service call so soon and unexpectedly. I have every confidence that our authorized service provider is working diligently to resolve the matter in a timely manner. Should you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 1-877-4ELECTROLUX (1-877-435-3287). Ruth
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Worked great at first....
on June 5, 2017
Posted by: Ritz
from Nutley, NJ, United States
[This review was collected as part of a promotion.] I purchased in April and I thought it was the best dryer in the whole world it worked perfectly. Then in May one month later it stopped working. I have to say I was very disappointed because I was very impressed with it. They came out and it ended up being a belt and they are placed it and I haven't had a problem with it since. I'm just keeping my fingers crossed that my first impression is what this dryer will end up being in that this is not the start of repair after repair after repair
I would recommend this to a friend!
Response from electroluxappliances.comBy Brandi, Online Outreach Specialist, June 7, 2017
Hello, Ritz! I am sorry that you had to go through the repair process, but I am confident that this was an isolated incident and you will enjoy many years of trouble-free use with your dryer. Please reach out to us directly if you ever need additional assistance. ~ Brandi
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Undecided
on June 27, 2017
Posted by: Buggie
from Chicago, IL, United States
[This review was collected as part of a promotion.] The dryer hasn't work from time of delivery.
Waiting for a part.
Waiting for a part.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Jennifer , Online Outreach Specialist, June 30, 2017
Hey Buggie, thank you for choosing Electrolux for your appliance needs. After reviewing your account, it does appear that service has been out and restored your dryer back to proper working condition. If you are still noticing trouble with your dryer, please do not hesitate to reconnect with us. Thank you kindly, Jennifer
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Washing
on July 6, 2017
Posted by: marchettabills
from New Jersey, United States
[This review was collected as part of a promotion.] So far so good. Plenty of cycles to do whatever job is needed.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Not so dry
on July 19, 2017
Posted by: Not so dry
from Chicago, IL, United States
[This review was collected as part of a promotion.] The dryer was great when installed but within 3 weeks time the circuit board went out and it stopped working. I followed the instruction for repairs on mannual and have the part on order but have not received it yet 3 weeks later.
Hopefully I willlove thedryer once it finally gets repaired.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, July 20, 2017
Oh no! I am sad to hear about your dryer needing service so soon and unexpectedly, Not so dry. Our records indicate you were scheduled with an authorized service provider per your warranty requirements. Please see #13 on the last page of your Owner’s Manual for exclusions. At your convenience, please reconnect with us directly so we can document your repair by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 1-877-4ELECTROLUX (1-877-435-3287). We are here for you. Your Electrolux lady, Ruth
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Finally Both Units Are Working
on August 18, 2017
Posted by: ErieDuck
from Erie, CO
[This review was collected as part of a promotion.] Both the washer and dryer have given us trouble at the beginning. Now after 3 install/repair visits, both units seem to be working. Washer was extremely noisy and the dryer (gas) only got hot 20% of the time.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, August 22, 2017
Oh no! I am distressed to hear of your laundry woes, ErieDuck. I am happy to hear both of your laundry products have been restored to functionality under your warranty coverage. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. I hope you give us a chance to gain your recommendation again. Your Electrolux lady, Ruth
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
over all good, but have noise!
on August 28, 2017
Posted by: RV2017
from Los Angeles County, CA, United States
[This review was collected as part of a promotion.] I believe that installer didn't leveled drier properly and drier makes noises when running
I would recommend this to a friend!
Response from electroluxappliances.comBy Jennifer , Online Outreach Specialist, August 30, 2017
Yikes! I hate to hear that your dryer is causing you concerns. You may view the installation instructions for your dryer on pages 10-17 in your Installation Guide. If you are feeling there are still issues of sorts, please feel free to contact us at 800-374-4432.
Written by a customer while visiting electroluxappliances.com