Customer reviews from usa.canon.com
Canon - imageCLASS D1320 Black-and- All-In-One Laser Printer - White
Average customer rating
3.2 out of 5
3.2
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
2
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
50%of customers recommend this product. 
(
2 out of 4
)
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Customer Reviews for Canon - imageCLASS D1320 Black-and- All-In-One Laser Printer - White
Customer Rating
3 out of 5
3
Not so durable
on January 30, 2016
Posted by: Ed848892
from Denver, CO, United States
I've had this copier for a small business for 54 weeks. It has worked well as a copier and scanner. However, the rollers to feed the paper from the tray to the copier stopped working, 15 days after the warranty had expired. We had over 63,000 pages copied. Fortunately, this copier is cheap enough at $250 ($4.63 per week) that it seems more cost effective to just replace it with a new one.
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Excellent Copier/Printer
on November 16, 2014
Posted by: Dr Glen
from Austin, TX
Very busy office setting. We have utilized many other brands and the overall quality, speed, and ease of use of this printer is excellent. The staff's favorite feature is the extreme quickness that this machine has on first print after being idle. It has interfaced well with a variety of software applications. Crooked prints or scans are mostly operator error. This drawback, also reported by others, has been found to be the auto feed function. You must make sure the paper feeds correctly and the tray is finicky.
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Canon network copier
on December 23, 2013
Posted by: Mazik
from Miami
This is a workhorse we have currently 7 machines,
Pro: we copy and print about 5000 pages a month on each machine, no problems, big 500 page tray, remote scanning overhaul very good and sold machine
Cons: The auto feeder give some time problems
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
ImageCLASS D1320
on August 27, 2013
Posted by: Dan
from Florida
I have only used this machine for printing and copying. It performs very well. MY ONLY COMPLAINT IS THAT I CANNOT GET THE ONLINE MANUAL FOR THE MACHINE TO EITHER DISPLAY OR PRINT. THIS IS A REAL BIG DISADVANTAGE WHEN TRYING TO LEARN HOW TO GET THE MACHINE TO DO WHAT I WANT IT TO DO.
Cons: the online manuals will not display or print.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Fast but Poor Quality
on February 20, 2014
Posted by: BizDevMan
from Irvine, CA
Had this printer for a total of 6 weeks; purchased in January 2014. This printer will sporadically produce copies that are crooked in nature. Whether using the top loader or traditional scanning function, pages will come out crooked (rotated to the right).
I will not purchase another Canon imageClass.
Pros: fast scan and copy
Cons: produces crooked copies
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Great ... but ...
on March 17, 2017
Posted by: VMF214
from Quitman, TX, United States
...for a while it was precisely what I wanted - automatic duplex. Great copy quality, fast enough for a small office ..
.... but ...
... now getting false jam ... someone has to stand by the printer when it is copying and push the "continue" button every 5 or 6 pages ... very inefficient use of personnel time. Sadly I'll have to replace the printer with a competitive brand.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com