Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.7 out of 5
4.7
(56 Reviews)
Open Ratings Snapshot
Rating breakdown 56 reviews
5 Stars
44
4 Stars
7
3 Stars
4
2 Stars
1
1 Star
0
94%of customers recommend this product. 
(
51 out of 54
)
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Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4 out of 5
4
Amazing phone, but could be improved.
on November 23, 2015
Posted by: Arianna989
from New Jersey, USA
Expertise:Expert
This galaxy is my second galaxy and it is a major upgrade from the S3. I like the fingerprint scanner, but the S6 new scanner works the best. I like the overall design, and it is very thin in my opinion. However, it lags very often and would like to see that the overheating is fixed. Also, battery usage is fine, but it could be improved. Overall, the phone is great and amazing, just some details that i would like to see changed.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: lags often, fingerscanner is inaccurate at times.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung S5 a phone wth very minimal downside
on November 28, 2015
Posted by: tsbraves
from Georgia, USA
Expertise:Intermediate
I have had my Samsung S5 now for over a year. It is, in my opinion, a great phone but with room for improvement. As with other phones the longer I have had it the more finicky it seems to become. Do I hear S6 calling my name? Probably, but none of the downsides (soomewhat laggy at times, freezes and battery length) and not deal breakers. Samsung will still be my "go to" phone for the Android.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A great phone period.
on December 28, 2015
Posted by: Heartofachamp16
from Liberty tx
Expertise:Expert
Love the speed and extras. Needs to be cheaper. And have larger screen but a solid 8 out of 10 love it could be better for price. Still a great product
Pros: Bright display, Built-in speakers, Durable, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All around great product
on January 5, 2016
Posted by: Shaebreann
from Texas
Expertise:Expert
I personally think the s5 is the best smartphone on the market. There are so many different features and helpful suggestions that make it easy to get the most out of your phone and really personalize it to how you like.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, so many options
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung Galaxy
on January 10, 2016
Posted by: Pantherdss
from Reading, pa
Expertise:Intermediate
Best phone since the S3. I've owned multiple smartphones and always stuck with Samsung since I found one.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S5
on January 27, 2016
Posted by: Hansen72
Great phone had no problems with the phone worked great.
Pros: Realistic color, Bright display, Built-in speakers, Durable
Cons: Too big
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Has great features with lots of memory
on January 29, 2016
Posted by: msfrances
from Austin, TX, USA
Expertise:Intermediate
Love this phone and I've had lots of them and what I like about it most is the memory, I not a tech person but also love that I can play a action movie game with no problems . I recommend Samsung to anyone who ask me "what kind of phone should I get?'
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, lots memory
Cons: pricey
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Only one problem with this phone
on February 5, 2016
Posted by: KZ829
from Phoenix, AZ, USA
Expertise:Expert
Overall, I feel I made a good decision to buy my Galaxy S5. It has the features I had in my S3, has a larger camera, is water-resistant, and is easy to navigate.
My only issue with it is the charging system. The S5 has that goofy 21-pin plug that is only intended to allow the phone to charge faster. Charge time is not an issue for me and the hassle of trying to get it to work is a hassle. On top of that, the transformer that came with the phone doesn't work at all and the manual says you have to use the transformer and 21-pin combo to avoid damage.
Fortunately, I can still use a micro-USB with it and can forgo the 21-pin.
I'm going on an extended camping trip this summer so we will see how it performs away from home.
Pros: Bright display, Lightweight
Cons: poor charging system design
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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