Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,749 out of
5,041)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4
this is a good product
on May 5, 2018
Posted by: John0729
from Oak Hill, Ohio
Expertise:Intermediate
This phone is one of the better one's that I have owned. I have 2 problems with it the front facing camera is somewhat blurry, and the battery drains too quick when im playing games
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
Cons: battery dies quick, blurry front facing camera
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
great phone and features
on August 13, 2018
Posted by: User9988
from Hartsville, SC
I like this phone and other Samsung phones that I have owned. But this Samsung Galaxy S5 Has poor battery power. A single charge barely last 18 hours. And that is not using Bluetooth and other APPS running in the background.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, but bad design.
on December 16, 2019
Posted by: AZGal
from Tempe, AZ
Expertise:Intermediate
I have had this phone for a while and loved it. However I have gone through 2-3 batteries, and the repair show said the design of the phone causes the battery to over-charge, expand and fail. Now looking for new phone.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 17, 2020
Posted by: Rae Rae
from Tulsa, OK
Expertise:Intermediate
I've always love samsung products. Definitely worth the price!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the phone
on June 20, 2022
Posted by: AngelM
from chicago illinois
i like the s5, unfortunately i did not buy a good case so the phone broke so i had to replace it. regardless i do like the phone and how fast it is to browse and make calls. the camera is good as well.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great size, features, performance and. design.
on December 12, 2022
Posted by: Beth57
from Corpus Christi Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my phone 5 years ago and it has served me well ever since.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Gateway to Samsung
on January 13, 2024
Posted by: MrRogers
from North Carolina
Expertise:Expert
Great Phone I've stuck with Samsung since , and never looked back
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
-Longetivity
on May 13, 2025
Posted by: Alex
from portland
Expertise:Expert
Bought this as my first phone in 2015 and we're in 2025 and still turns on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 14, 2025
Hi Alex, thank youf or your feedback on your Samsung Galaxy S5. We are thrilled that you have been so pleased for so many years with your phone, and that you are finding it to continue to be operational. We have provided a linkt o the Samsung Support Team if you are ever ready for an upgrade and want any assistance. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US