Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,749 out of
5,041)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4
This product has great features.
on August 1, 2016
Posted by: Southerngrace1030
from NC
Expertise:Intermediate
The camera quality and sound quality is great! The Galaxy S5 is slightly better than the Galaxy S4. If you already have the S4, hold out for the S6 or S7. The S5 is a great phone, but for the price the S4 is just as good.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good product.
on August 5, 2016
Posted by: perter1
Expertise:Intermediate
I highly enjoy the S5. it's not perfect, but qlpt of the missing features/extras are added into the S7. I enjoy how simple the design and use is despite having a complex nature by allowing file transfers, Dec mode etc... I use basic apps that most use nowadays, so performance is my main concern and I'm happy to say this is the best phone I've had. vary rarely does my phone slow down or mess up, and when it does it usually fixes itself very fast. I highly recommend this if you're waiting on a price drop for the higher models, such as the S7.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, simple to use
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great colors
on September 1, 2016
Posted by: Canadaincowboy
Expertise:Intermediate
Good picture colors.................................
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great phone
on September 2, 2016
Posted by: Pbunny4e
This is an overall great phone. It has some glitches but what phone doesn't? It serves its purpose.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great product in a sea of good competitors!
on September 6, 2016
Posted by: vwbeetle72jellybeen
from Chesapeake, VA, USA
Expertise:Expert
Look, I'm a huge fan of Samsung products. We've been in the family since our first (and only) LCD Samsung Touch of Color Series TV's. So, forgive me if I'm a little biased in my review of the Samsung Galaxy S5, but hey, it's a Samsung thing!
Anyway, our first venture into the smart phones started with the Samsung Galaxy SIII, and were amazed even then at the processor speed, the camera quality, and functions, especially the S Voice feature. That came in quite handy with my old '05 Honda with no blue tooth! The S Voice really made phone calls a breeze.
Then we upgrade to the S5, and man, what an improvement! The lightning fast speed of the processor brings up my built-in apps and my downloaded apps rapidly, and the low light sensitivity of the camera is unbeatable. Now, I will say that the speed at which the camera completes a low-light picture is very slow, if you're doing a picture at dusk or even indoors with static objects, you're good.
When it comes to functionality, the intuitive finger swipes, the Swype integration, really makes a smart phone seem extremely intelligent when word recommendations are turned on. However, if you do a factory reset on the phone you kinda have to start over with those word guesses as it has to learn your word behaviors all over again.
We bought three of these bad boys when my daughter started to drive, so you better believe we pushed for a substantial discount with our carrier as the price point at the time (about a year ago) was a huge bite out of our family budget. Of course nowadays, those price points can be negotiated around your type of coverage for data, so it's not as big of a chuck of money if you play your cards right.
I will say we had to do a warranty repair on my daughter's phone. No, not because she broke the glass or downloaded an ungodly number of apps on her phone until it screamed for mercy, but because there was something wrong with the LCD screen. When the power saver function was turned on or, you had a setting to "hibernate" your screen after a given time, the LCD would act like the screen was possessed. Remember the movie, "The Poltergeist?" Yeah, that wierd analog screen "snow" affect when you're not quite tuned in to the right station. It would even happen when the battery power was down below 15%. But within a few short weeks, that was fixed and we're back in business.
So, in summary; great phone, great Samsung customer service, and looking forward to upgrading to the Galaxy S7!
Pros: Bright display, Realistic color, Lightweight
Cons: low light camera speed
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Get lots of memory
on September 6, 2016
Posted by: Nobloat
from Usa
Expertise:Expert
The phone comes pre-installed with like 4Gb of useless apps that you can't uninstall. If you don't get at least 32gb of memory you can't do much..is take pictures, store music, add additional apps I want to use, etc. To bad the sodtwars is overly combersone because the hardware is nice. Wish Samsung would realize I bought the phone, so I should be able to remove the bloatware.
Cons: too much bloatware too little memory
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone for the price
on September 6, 2016
Posted by: RC1fenway
from Boston, MA
Expertise:Intermediate
Just got this used version for compatibility with the Gear S Watch. So far everything works well. Back cover is very light plastic, hope it holds up. Would like a more durable material
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Change to a longer life battery
on September 7, 2016
Posted by: brian0328
from Griffith, IN, USA
Battery seem to be a little low on holding a charge.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
Cons: Too big
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
5
Written by a customer while visiting Samsung US