Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(5,080 Reviews)
Rating breakdown 5,080 reviews
5 Stars
3,643
4 Stars
1,117
3 Stars
182
2 Stars
69
1 Star
69
94%of customers recommend this product.
(
4,749 out of
5,041)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4
Very good battery life
on January 27, 2016
Posted by: Desert38
Expertise:Intermediate
This phone was replacement for a Galaxy S4 which was itself, a big step above anything owned or used prior. Virtually everything seemed to be an improvement over an already very nice phone plus more added features.
Only one little nagging issue is the "special" charging plug with some sort of very heavy duty cord and the little dangling "weather tight" cover for the charging port. Fortunately a USB micro B will fit in the right hand portion of the charging port so that various other cords of the users choice may be used instead of the dedicated cable furnished. The weather tight charging port cover is a bit of a pain to pry open when almost any sort of protective phone cover is installed.
Only one little nagging issue is the "special" charging plug with some sort of very heavy duty cord and the little dangling "weather tight" cover for the charging port. Fortunately a USB micro B will fit in the right hand portion of the charging port so that various other cords of the users choice may be used instead of the dedicated cable furnished. The weather tight charging port cover is a bit of a pain to pry open when almost any sort of protective phone cover is installed.
Bottom line, the phone is pretty friendly for a seventy eight year old without a great deal of phone savvy, or nearby grand children to assist.
Pros: Realistic color, Bright display, Built-in speakers
Cons: charging port
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is 100%Grate! I love my samsung galaxy s5
on January 27, 2016
Posted by: Jmf5
from Lowell,ma.
Expertise:Intermediate
The Samsung galaxy s5 save my life....And I am grateful to be here today writing this review....Alot
Of time's we dont think that a cell phone is going to save a Life but it Did....Thank you Samsung for
Making a awesome device......
Of time's we dont think that a cell phone is going to save a Life but it Did....Thank you Samsung for
Making a awesome device......
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, s hath is the best of the best....., samsung galaxy s5 save my life!"
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features of my Samsung Galaxy s5
on January 28, 2016
Posted by: Cherie0321
from Michigan
The features on my Samsung Galaxy s5 are amazing! I can't tell you how many times I've dropped my phone, it really durable! It takes awesome pictures and the apps are not only extremely helpful they are very I'm formative too. I love the way Samsung keeps me informed of the updates that are available and help when I need it. Thanks Samsung!
Pros: Realistic color, Bright display, Durable, Lightweight
Cons: expensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
perfect design
on January 28, 2016
Posted by: vinnie66
Expertise:Intermediate
I love how slim the product is and wven with the otterbox defender case it is still a percect size
Pros: Bright display, Durable, Lightweight
Cons: speaker
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i ever HAD!!
on January 28, 2016
Posted by: Zombie19
from Oklahoma
Expertise:Expert
I had alot of phones in the past but this is my favorite. . I bought a galaxy s5 active once then i sold it for a iphone but thats the biggest mistake i ever made.. so i bought my s5 back and never gonna sell it again!
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: no cons for this phone only pros
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Older but still strong
on January 28, 2016
Posted by: tstocksl
from Pittsburgh, PA
Expertise:Intermediate
In the store I compared the S5 side by side with the S6. While the S6 was certainly sleeker looking, the S5 seemed to have had as good a screen and felt solid. So I went with the S5 because of the bundle deal through my company, at substantially less than the S6. .
After having the S5 in hand now for about one month, I can say it hasn't disappointed yet. It is big and fast and the screen is good enough for my purposes, which is mostly work calls, emails, messaging, and some light app usage (Google Maps, etc).
Battery life has been strong so far, a full day with minimal to average usage, which is really good given that my work requires me to load some seriously battery sucking security and email SW. By comparison on my Samsung S4 Mini that upgraded from, I could usually only get through to lunchtime before recharging or keeping the phone on a pocket battery stick.
The fingerprint reader was kind of a bust, too finicky for everyday use, so I switched back to password lock on the lock screen, which my company requires and I am used to using anyway. The camera seems to take a little while to focus, but takes really good pictures.
Call quality is good, bluetooth pairing was painless. I switched the MicroSD card from my old phone, so all my old photos came with me without having to backup and restore, a nice touch that wouldn't be possible with the S6.
Basically, the S5 is not the newest technology, but it is a proven winner, and that's good enough for me.
Pros: Inexpensive, Bright display, battery life, proven winner
Cons: fingerprint reader
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this is an upgrade from the s-4
on January 28, 2016
Posted by: bobwr
from Jackson, MO, USA
i have had this phone for about 2 weeks and so far i am still learning all about it. it has great features on it and it is water and dust proof. i am sure it will hold up just as well as all of the other Samsung products that i have or have had. i do recommend this and all other Samsung products to my friends.
Pros: Inexpensive, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Haven't owned it that long, but like it
on January 28, 2016
Posted by: dave67r
from Beverly, MA, USA
Expertise:Intermediate
I like how it feels and performs compared to other phones I've used. One thing I don't like is that when I'm using bluetooth headphones at the gym, it goes into locked mode until I turn off bluetooth, I haven't found out how to disable this, but it's annoying. I also don't like that I don't really have full control over what apps are installed and run. One last minus, I have the wireless charging backplate and get warned to check that it's on from time to time, though it always seems to be on correctly. I also would occasionally get this warning with the standard back.
Even with the minuses, I really like the phone over-all. It works pretty well for most things and I really like the finger swipe reader, I wish more apps would use it.
Even with the minuses, I really like the phone over-all. It works pretty well for most things and I really like the finger swipe reader, I wish more apps would use it.
Pros: Bright display, Durable, feels solid, fingerprint reader, nfc
Cons: flaky readings on backplate, battery could last longer
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US